HI there, I have sold an tem New with tags, a pair jeans, Never worn. I forgot to reattach the tags as I took them off so not to damage them while putting them on for the photo.
The buyer says I was misleading, because there were no tags, and wants a full return of money when I have offered for the cost of jeans.
As a resolution I have offered to send the tags paying for the postage, but wants the full refund as it is misleading, as it is not new, BUT IT IS but I unpinned the tags.
As a buyer she could easily not be happy cuz the item did not fit and clam t was misleading hence not wanting it, but I think ts fair that she pay for the postage back and get onnly the refund for the jeans cost when she sends me the tem back.
What do you think??
Please advise.
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