eBay

Please help me find the markdown manager, I've Listed things for the first time and wanting to know all the options with selling ... View more

I want to sell three identical items, in other words get a QUANTITY AVAILABLE box on my sell.  How? ... View more

I have forgotten to tick the pick up only option for an item that must be picked up by the buyer. It is 12 hours from auction end. What advice can you give me to fix.   Thanks ... View more

Is it appropriate to ask buyer for feedback.  Whenever I don't get feedback I assume there is a problem   ... View more

I can see my listings under 'my ebay', and the links to each individual item are working, but none of the items are showing up in my store, and if I click 'see sellers other items', it's saying there are no other sellings!  Please help me! ... View more

Hi is anyone else having problems leaving feedback for items sold. I sold 2 this morning and when I go to leave feedback I get  message from ebay saying can't leave feedback as either item does not exist or I have already left feedback neither of which is the case ... View more

It is now 7 days since I cancelled a sale at a buyers request.  He has 10 days according to ebay to confirm this and yet has not done so even though he was in pains at length to cancel.  I agreed to do this for him because I had made an error in the listing.................... charged postage and in the heading had the wording Free Post.He initallly  said he wanted the item so I invoiced him minus the postage.Then asked for 4 days to pay.  When the 4 days were almost up asked me to cancel. I didnt have a problem with this other than a concern .....will I get a defect?  He said no, I must cancel in order to get my FV fees back, yet with all of this and his urgency to cancel he hasnt bothered to confirm he asked to cancel.     What should I do now?   I need some sound advice.  Thank you. ... View more

I have taken up the Free Listings offer.  I ticked the 30 day box and also auto relist up to three times box.    Now when I click another info box its says ....................selling manager automation rules take precedence if used to relist and applicable selling fees for each re list will apply.   What exactly does this mean?   ... View more

I have overcharged postage and need to give a refund of $6.00. Does one get a defect for this under the new system?   Thank you. ... View more

Hi,   This is my 2nd sale on EBAY.  I sold a Tempur Pillow on Friday 5/2/16 and awaiting payment.  The purchaser has emailed me to say that she is in La Trobe St, Melb which is not far at all from me and has asked if l could deliver the pillow and she will pay me COD. What is your advice and policy on this request. I have attempted to read up for changes and client requests for delivery but can not seem to find what l am looking for.  I am also a bit scared that l maybe putting myself into an uncomfortable situation.  Can someone assist me with what i should do and what are the EBAY policies around this situation/customer request.  Many Thanks. ... View more

I believe in helping fellow eBay members as much as possible:   1. If a sale is concluded out of business hours, this means the Post Office is shut, eg after 5pm and on week-ends,then I notify them as to when the item will be posted..   2.This includes leaving feedback. Presently I am fed up with buyers not returning feedback, what ever their grading. It has now got to the stage where I check the purchasers feedback and see if they ever give same to the buyer. There are a few out there who do not undertake this simple task. To me this is not in the spirit of eBay and is bad manners.   It may sound petty but I have taken the stance with these people of not supplying feedback. ... View more

HAVE BEEN TRYING TO SELL THE FOLLOWING PNC   AUSTRALIA     PNC LIMITED ISSUE  THESE ARE ON ALL EBAY COUNTRIES USA ENGLAND,FRANCE etc   THESE ARE ENVELOPES WITH A STAMP AND A COIN. HAVE BEEN ANSWERED BECAUSE OF LACK OF INTEREST THEY DONT HAVE AN AREA TO PUT THEM. YET IN AUSTRALIA THEY HAVE APPROX 15 sections that cover this area for purchase. THE CATEGORY FOR LISTING DOES NOT PROVIDE ANYTHING LIKE IT. WHAT DO I DO NOW. PLEASE ... View more

I make and sell face masks, buyer messaged me three weeks after sale to say that one side of the mask was missing the Velcro.  Should I have him return it to me so I can check it and fix it, or should I just bite the bullet and send another mask instead? ... View more

When a buyer makes an offer and writes message can the seller see the message before they accept the offer?  I had somebody making an offer, which I accepted, once I accepted it up comes message from her with conditions that I cannot accept.  I am 100% sure the message was not visible at the time I accepted the offer.  The only possibility is that it was way down out of vision on my screen, and i woud have to scroll down to see it.    Thank in advance ... View more

I sold an item but sale was cancelled and I refunded the buyer.Item was then listed as a second chance offer which was not taken up.I now want to relist this item in its original format as an auction sale.The item appears in my unsold items as a "Buy it Now" There does not seem to be anywhere that I can edit this.    I am hoping someone out there can help. I thank you all for your interest and time. Regards Patricia. ... View more

Putting my house on the market and wondering if ebay would be one option! Has anyone sold property ? I have not sold anything before so need some advise/help. Thanks ... View more

Hi Yesterday I asked the question how do I list more items on my store. I was told I have 40 free listings.  I have listed 10 and it is telling me that I have reached my limit I have opened the store where you pay per month a small fee, this does not worry me. I just really need to know how I can list more items as my drafts will expire soon. Please advise Thank you ... View more

Sold a "used, but tested and working" cordless phone sytem, buyer claims it is faulty, so told buyer to return for full Payment  ,, NO reply, just negative feedback  , this is 1st Negative feedback in 10 + years, what can be done to "reverse" negaive feedback  !! Bill ... View more

i sold a item and have found out its broken have told them i would refund but there won on a bid and paid me on paypal but there funds havent been made active it says funds unavalable till so and so. so how do i refund them ? ... View more

I do not want to sound like I am "sucking up"  but we are all so fortunate to be able to come to these sites and get sound advice from those who answer our questions from their experiences in the past.   Most of the time it is tempered with first hand experience, wisdom and at times hilarious laughter which makes for an entertaining experience when one is suffering from injustice and the accompanying stress.   I cant begin to say Thank you enough to those who have answered my questions and on most occasions I have taken their advice.   We are indebted to you  and it is good to know that help is always there when one needs it most.   So Thank You All.   You are a great "bunch" ... View more

Dear Ebay Community.    A buyer received a saddle in the mail and emailed me that the saddle is broken - apparently there were bits of plastic in the package. I expressed my regret at this as the saddle left in perfect working order and asked her what she wanted to do. She said at first she didn't know as she felt the saddle was now worthless. I encouraged her to take it to a nearest saddler to see if they could help. She responded with a request that I refund her half the payment. I requested to her that as I have not seen any photographic evidence of this 'damage' I feel that she puts in a dispute claim as I do not know if she actually damaged the item in her making adjustments to it, or if it is indeed damaged. She started to become aggressive, now claiming full refund and telling me that she knows police that will sign a Stat Dec for her and that she is a security guard and knows all about the law. I am quite upset at the last email as I feel as though her purpose is to intimidate me. The funds are still being held by PayPal. What will I do? ... View more

this person has had 5 negative feedbacks in 2 weeks, due to non payment and not answering emails, why are they still able to have a 100% positive record, and still able to waste peoples time?   ... View more

Most of the listings I see on ebay use coloured fonts. In my description pallet however, the font colour and centering tools have been missing for a while. Am I missing something? Thanks ... View more