2 items same tracking number in 1 package

[jesen-au]

Hi, so 1 person purchased 2 items. As they were going to the same address, I put both items in the 1 package. 

Tracking shows only 1 has been delivered and my funds will be available in a couple of days, but the other says that its waiting for delivery - funds on hold. 

How can I ensure that I receive funds for both items ive sent and have been delivered?

[twyngwyn]

Is there a typo in your second tracking?

[domino-710]

Did you enter the 2nd item into the tracking ??

[shoppingbag*]

Did you put the same tracking number on the second item?, if not it will not show as "delivered"

[e_purchasing]

I'll answer for jesen-au as they cannot be bothered being grateful enough to do so

DOH! Thanks for the reminder, I honestly thought one was magic enough to cover both of them even though it says "Add tracking" on the second item on my dashboard. still

You have been a great help

[springyzone]

I wish this messageboatd had a range of responses (like facebook).

I so wanted to add these as you gave me a good laugh this morning.

😂🤣😂

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