Anyone else having problems processing postage labels this morning?

[86norman]

Processed one label this morning and now having trouble processing the rest. The postage charge amount doesn't come up and the option to process doesn't come up. Anyone else with this problem??

[black*poppy]

I've only had that happen one time when the address is wrong..... usually the system will warn you that "this address cannot be verified" in red writing but occasionally it is glitchy and the label just won't work.  Check the address postcode and city carefully and see if that helps.

[86norman]

Thanks for the suggestion, but all that stuff is fine. Really strange, it was literally 20 seconds from processing one and now it won't work.

[black*poppy]

Have you got a click and send account?  Try processing the address through there - without purchasing a label.  The system will tell you if the address is ok.

Otherwise I reckon a phone call to ebay CS might be the go - painful I know! 😞

[lizzyamelia]

I created a postage label this morning BUT when I tried to lodge at AP the barcode came up as INVALID.

Good on you ebay for a glitch that has wasted my time and money.

[lizzyamelia]

I have reported my issue to CS and am awaiting a return phone call when they figure out the problem and hopefully fix it.  But I am still stuck with a parcel that I cannot post until it is sorted out.  I can't cancel that label and issue a new one as no guarantees that it won't happen again.

[phorum_junkie*]

I created a postage label this morning BUT when I tried to lodge at AP the barcode came up as INVALID.

Same here, I tried to lodge 5 parcels yesterday and three of them went through with no problem but the other two had a string of numbers before and after the actual tracking number.

The PO lady did her best and tried all sorts of things to get it to work but in the end I gave up and told her to just do her best and if they did not register just to send them off. Still not showing any tracking this morning so fingers crossed they both get there and both buyers are honest.

[nj.australia]

I printed out a 500g ebay flat rate satchel package and it came out 22KG declared weigh.. the price did not change though.

strange.

[sut6556]

I printed label yesturday and had the same problem INVALID BARCODE.

I posted anyway as I do not wish my customers to have a delay in posting, which then may result in Bad Fedback

I also cheked the Aust Post website and the parcel has not been tracked!!!

I also tried to print label today and ...No Go cannot do it!

So another glitch with the system

[sparrow2207]

I hope you have all reported your issues to ebay so that they can fix the problem.  If you don't let them know they can fix it.