on 29-07-2018 11:18 AM
Hi
I’ve recently had a buyer email me directly an hour after a purchase. They sent it straight to me personal email, not through eBay.
Has anyone had this happen before or have a suggestion as to how on earth they got my email address?
Both eBay and PayPal have said they don’t ever give out the address.
Thanks
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on 30-07-2018 12:14 AM
Thanks anyway Lyndal.
on 30-07-2018 05:05 AM
@egglesdtp wrote:Not on mine (as a seller) it doesn't. I also don't see any email address on the Paypal notification email.
It doesn't show on my ebay or Paypal notification emails as a seller, but it does show on every single Paypal "Transaction Details" page I've checked randomly (for about a dozen sales, going back to the start of June).
30-07-2018 05:17 AM - edited 30-07-2018 05:18 AM
Sorry, just to clarify.
It does not show for me if I just log into paypal and look up the transaction.
It does show if I go to my Sold listings in ebay, open the More Actions dropdown, and click on View Paypal transaction; it then sends me to paypal login, from whence paypal opens a detailed Transaction Details page; and that page always (for me) shows the buyer's email address down near the bottom.
on 30-07-2018 06:22 PM
My Paypal notifications come in either
Item #xxxxxxxxxxxx - Notification of an Instant Payment Received from <eBay ID>(<email>)
or
Item #xxxxxxxxxxxx - Notification of an Instant Payment Received from <eBay ID>
Earlier in the month they didn't have the email address, but at least since Friday they have.