Buyer emailed me directly

Hi

I’ve recently had a buyer email me directly an hour after a purchase. They sent it straight to me personal email, not through eBay.

Has anyone had this happen before or have a suggestion as to how on earth they got my email address?

Both eBay and PayPal have said they don’t ever give out the address. 

Thanks

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Re: Buyer emailed me directly

Thanks anyway Lyndal.

Message 21 of 24
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Re: Buyer emailed me directly


@egglesdtp wrote:

Not on mine (as a seller) it doesn't. I also don't see any email address on the Paypal notification email.


It doesn't show on my ebay or Paypal notification emails as a seller, but it does show on every single Paypal "Transaction Details" page I've checked randomly (for about a dozen sales, going back to the start of June).

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Re: Buyer emailed me directly

Sorry, just to clarify.

 

It does not show for me if I just log into paypal and look up the transaction.

 

It does show if I go to my Sold listings in ebay, open the More Actions dropdown, and click on View Paypal transaction; it then sends me to paypal login, from whence paypal opens a detailed Transaction Details page; and that page always (for me) shows the buyer's email address down near the bottom.

Message 23 of 24
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Re: Buyer emailed me directly

My Paypal notifications come in either

 

Item #xxxxxxxxxxxx - Notification of an Instant Payment Received from <eBay ID>(<email>)

 

or

 

Item #xxxxxxxxxxxx - Notification of an Instant Payment Received from <eBay ID>

 

Earlier in the month they didn't have the email address, but at least since Friday they have.

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