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Forum Posts
Drop in sales in last week or so?
I have had a noticable drop in sales in the last couple weeks. My sales usually fluctuate, but this lull is a bit more than just a lull. From what I can tell it has nothing to do with changes eBay has made to ratings systems, or anything of that sort...
Second Ebay store
I have an old account which hasn't been used for several years and which I'm looking to reactivate it in order to sell a different range of products. If I remember correctly, if you can show you have a current active store, you can ask Ebay to unlock...
I'm having lots of problems trying to get FileManager to accept a CSV file
Many attempts have been made to massage a CSV file into something that eBay Australia accepts. It's very tedious when you get down to only one error, make one change in one column - and then have another 4 errors pop up in the next try. So can someon...
Prolonged store holiday
I have to put my store on holiday for a prolonged period as I'm moving house . As it has not enough space I need to build a storage unit before re-opening my store. It may be 3-4 months before I can sell again. I plan to keep my store open (ie keep p...
unanswered questions - mark as replied
I get a lot of time wasting questions/messages - how do I mark them as replied, so I can focus on legitimate inquiries?
21 DAY HOLD FINANCIAL SERVICE OMBUDSMAN WANTS TO HEAR FROM YOU
Having lodged a complaint against Pay Pal and Ebay in regards to illegally freezing funds and also referring the matter to the privacy commisioner. The Financial Services Ombudsman also wants to hear about accounts where funds have been placed under ...
Auto Relist not available for 3-day duration
For anyone who's lost the free auto relists, it's only available for listing durations of 5 days or longer. I couldn't understand why it wasn't showing on a listing this morning but then I realised I'd accidentally listed it on 3 days, and when I cha...
cancelled a transaction because buyer did not pay and is a scammer, ebay is still charging me for tr
i cancelled a transaction because buyer did not pay and is a scammer, ebay still wants to charge for transaction even though 10 days have expired.
Cant Contact Customer!
Hello Everyone!! Trying to contact a customer but it wont let me- just keeps saying try again later... anyone know a way around it??
Return goes missing
Hi there, I'm wondering if anyone could provide some insight on this situation. I recently had a buyer return an item due to change of mind. The item was worth nearly $1,000. The tracking says it was delivered, but I have not received it. I am in con...
Buyer wants a return as pants too short
Hi - Sold a pair of hiking pants which the buyer now wants to return as the legs are too short - he says "You should have absolutely made it clearer these pants were short leg - I'm 6 foot tall, and they came to just below my knee. Not happy" . - how...
Yet more shipping price changes
my post business just sent me an email that basically says no more discounts for rural destinations. Here's the link: https://image.email.auspost.com.au/lib/fe6415707c66047a7215/m/4/4d1db2af-c956-4729-80fd-dfea5d0426ac.pdf I mostly ship large letters...
how can I cancel an item that I have listed ?
How can i cancell an item that i have listed. Why is it so hard to delete??
Please remind me
Just had to cancel an order as the item was not supposed to be available and yet a buyer was able to purchase.Anwyay, at the confirmation screen it says the buyer has 10 days to confirm the cancellation. I havent had to do a cancellation for more tha...
Was September 2018 horrible for many others too?
Hello all, I'm just curious as my monthly sales average are usually within a 5% range and here I am on the 30th September and I'm down 48.9% this month. I've done nothing differently this month. Is this happening to others as well? Take Care - Jo
