Buyers not paying!!!

[au_bargain_au]

ARHHH it is so frustrating. Lost many sales do to this, not good for business!!

There need to be some sort of secure payment with the buyers card details on file with an agreement in place with buyer and ebay that once a bid as been place they are agreeing that if no payment is made within a certain period then a percentage of the total sale will be deducted from the buyers account on file. Sellers would be compensated for any loss. Not all the amount but something at least.

Only serious buyers would bid!! 

…..And to be honest, not being able to leave a negative comment is just $^@%!!!

[clarry100]

Not too sure just what money you have lost from a non-payer.

The insertion fee you have to pay regardless of if/not the item sells. You are aware of this when you list the item. If you pay a newspaper to advertise your car and it doesn't sell do you ask for your money back?

The FVF you get back when you close the UID case.

I agree it's a bit of an annoyance to raise/close the case. But very little time really.

What else do you need monetary compensation for?

Am I missing something?

[chameleon54]

Non payers are a serious problem on the larger items such as cars, boats, machinery etc. On the odd occasions that I list collectable cars or heavy machinery, I really cringe as the non payment rate is around 40 %. With these items there are holding costs ( interest on the money, maybe storage fees etc. ) as well as numerous expensive mobile phone calls to potential buyers etc. If it is a vehicle for sale and the rego is close to running out, the cost of a couple of non payers can mean rego renewal costs in the hundreds of dollars. The frustration of having multiple non payers and multiple relists for single expensive items, when you would like to see ( or need ) the money in the bank is an inconvenience sellers could do without. Once an item has appeared to sell and then been relisted several times ( due to non payers ) the "Fizz" certianly comes out of the listing and earlier bidders tend to lose interest or buy some where else, causing large indirect costs. Like all things on ebay there is not a one size fits all answer. Non payers are nothing more than a minor annoyance for many catagories and sellers. For other sellers it is a huge problem that definatly needs to be addressed.

[clarry100]

That will be why it really doesn't bother us too much.

We just raise/close the UID and move on.

Our items only average around $10 and we have lots of any one item.

I see your point now. Thanks!

[au_bargain_au]

I know about the fees being refunded its about loosing geniune buyers because someone else who is NOT over bids them and never paid. Offering a second chance can be missed because customers may have already gone somewhere else.

So its really about loosing good customers because of time wasters.

Oh here is one I got today.... I had a customer bid on two of my items which where the same and WON BOTH. Then tells me she only wants one and paid for the cheaper one with the lower bid price so I had to cancel the other payment. 

Thats why we need a strict policy in place from ebay that once a bid is placed the buy agrees to pay or is charged a fee for non-payment.

[davewil1964]

List as buy it now and immediate payment.

Auctions are passe. As far as eBay is concerned, anyway.

I thought it was against eBay policy to list separate auctions for identical items? Theoretically that could lead to the same buyer bidding on all of them and only paying for the cheapest one.

Which is probably why eBay have that policy in place. Which you cannot really complain about as you chose to flaunt it.

That's why we need a strict policy that sellers will comply with existing policies.

[au_bargain_au]

DIdnt think there was such a policy not being able to list many of the same items in different listings at different end dates. (with many in stock). If it is one of there policies why isnt there a notification pop up that stops me from doing it? 

I know for a fact even power sellers do this too so I dont think it would be a issue as it speeds up weekly sales rather then waiting for an auction to end before listing the next identical item.

Anyways, my point here is why doesnt ebay introduce an agreement with the buyer which states something like by bidding in this action you agree to pay the full amount if you are the winner. Not paying will lead to the buyer being charged a fee plus get a strike.

Another this is bring back the negative feed back sellers can leave on buyers.

[davewil1964]

Most powersellers have stores. Which allow multiple quantities (of BINs). Which is entirely different to listing SEPARATE auctions (or BINs) for identical items. Which is expressly against eBay rules.

Which are part of the terms and conditions you said you had read when you signed up.

If it helps, I'm sure a few of us could report your duplicate listings and get them withdrawn. And result in you getting enough policy violations to shut your account down.

Or -

You could adopt a low profile on the boards, actually read the terms you agreed to, fix things up and hope to hell that you can fly under the radar.

As far as feedback goes, read the multiple threads about this, which will tell you quite emphatically why it was taken away, why it doesn't work and why there is no way eBay will ever reinstate it. Or requiring buyers to make a deposit. Or going against their own policies which state that they are a PLATFORM, not an active participant.

[silversterio2]

"DIdnt think there was such a policy not being able to list many of the same items in different listings at different end dates"

The rules for fixed price/BIN and auction style listings are different regarding the Duplicate Listing Policy

You can't list duplicate Fixed Price ( BIN) items

but  you're allowed to list

"More than one auction-style listing for identical items, including auction-style listings with a Buy It Now price, as long as the seller's sales history for duplicate auction-style listings is successful"

http://pages.ebay.com.au/help/policies/listing-multi.html

[clarry100]

Hi Dave,

Like Silverstereo we read this policy on duplicate listings.

We frequently use this for identical items when they hand out free insertion fees. We list lots of auction listings this way.

Each item uses a different end time/active duration. e.g. 1, 3, 5, 7 or 10-days.

Sometimes they end in sales then other times they do not. Maybe 50% success overall.

So what level of success would be considered "successful" that is the question here and seems to be the sole criteria.

So far they have not pinged us for doing this and we have been doing it now for a while each time there are freebies.

We did, however, inadvertently list a duplicate BIN item one time and pretty quickly that was terminated and we got the violation message. So we know for sure they don't like duplicates on BIN items.