Cancelled transaction. What next?
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on โ07-06-2020 09:06 AM
My buyer's funds were marked "payment initiated " and he cancelled the transaction. EBay tells me that I don't have to do anything. Does the buyer automatically get a refund or do I have to apply through either ebay or PayPal?
Re: Cancelled transaction. What next?
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on โ07-06-2020 10:09 AM
Re: Cancelled transaction. What next?
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on โ07-06-2020 01:57 PM
Looks like the buyer CAN cancel..... See part of eBay email to me below
order was cancelled
This order was cancelled. You don't need to do anything else. See status of relisted item(s) below.
Re: Cancelled transaction. What next?
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โ07-06-2020 04:43 PM - edited โ07-06-2020 04:45 PM
A buyer can cancel a transaction if it's less than an hour since purchase, and the seller hasn't yet sent it.
Re: Cancelled transaction. What next?
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on โ07-06-2020 04:49 PM
Ok,taking that as read, I srill don't have an answer to my question,. Hope some kind soul can provide an answer๐ l
Re: Cancelled transaction. What next?
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on โ07-06-2020 04:52 PM
Your answer is in the email you were sent.
order was cancelled
This order was cancelled. You don't need to do anything else. See status of relisted item(s) below.
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on โ07-06-2020 07:00 PM
All I want to know is will the buyer automatically get a refund? If that makes me sound dense or stupid, please make allowances for an 82 yr old
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on โ07-06-2020 09:37 PM
If they paid, yes they will have been refunded, and you will be out the Paypal fees. If their cancellation was prior to cleared payment there is nothing to refund.
All of this, and more, is available to every seller simply by looking at their account summary or Paypal transactions.

