Did not receive buyer's invoice request

[gd2a]

Does anyone know why ebay sends buyer's invoice request only to your linked email address, but NOT to ebay's inbox which I constantly check. I seldom log on to the linked email, only to use it as a backup, hence missed a buyer's request which I found out today. Do you have the same problem? Do you check the ebay inbox and the linked email both at the same time? Heaps thanks !

[*sparklz*]

When a buyer sends a request for a combined invoice it shows where the $ sign usually is like an hourglass.

So no need to see an email as it shows you there.

[phorum_junkie*]

Most post sale emails do not go to your ebay inbox, as stated any updates are easily spotted on the sold items page which is why I rarely check my ebay email address either, there has never been any need to.

[gd2a]

Thank you for your reply. I suppose we all rarely check the email other than ebay's inbox, because we assume ebay should includes every details of a sale. Until today one customer complained the item she received is not the color she ordered. Later I found out that she left a message at the end of the invoice request, which ebay only send it to the linked email!

[gd2a]

But if a customer left message at the end of the invoice request, you won't be able to see it if you don't check that email.

[clarry100]

We have been caught out in a similar way before.

So now we always monitor our email INBOX just in case there are any of these kind of emails in there with hidden messages from the buyer.

[*sparklz*]

I just had multiple purchases from a buyer and in my ebay messages was the message from ebay to send a combined invoice after the buyer sent a request for combined invoice..

So it shows in your ebay messages.

If not then check your settings.