on 23-03-2014 05:03 PM
Dear XXXXXXX, We were recently notified that one of your buyers has requested a chargeback and asked their credit or debit card issuer to reverse a payment made to you on 24 Feb 2014. The buyer claims that this purchase was made without authorisation to use the credit or debit card. Their card issuer needs additional information from you about this transaction.
What to do next ----------------------------------- Please respond within 10 days so that we can help resolve this chargeback. To respond, log in to your PayPal account and go to the Resolution Centre to provide information about this transaction. The credit or debit card issuer, not PayPal, decides if the buyer's claim is legitimate. Once the card issuer receives your information, it may take up to 75 days to make a final decision. Because the card issuer has reversed the charge for this transaction, we've placed a temporary hold on the funds until the case is resolved. This hold only applies to the funds for this transaction. You can access any remaining balance of funds in your PayPal account. Our user agreement explains our policies on holding funds.
The buyer has the hour meter, paypal excepted the credit card and now they put a hold on my funds.
on 25-03-2014 01:41 PM
Hi,
Yes, understood.
It's a funny old world, some folk make mistakes then have the hide to cast blame onto others, then the folk who makes the mistake then precede to cast threats.
Some here will understand what i'm saying.
I'm still wait on the next lot of messages from paypal on the matter.
on 02-04-2014 03:36 PM
We WON, this is a WIN for all Ebay sellers.
After all this time after the case is closed the buyer sends me this - 2-4-14 "thanks for your info I have been trying to go through everthing this is an Item I did purchase.
I have sent the appropraite froms to pay pal to get recharged."
I'm stoked.
on 02-04-2014 03:43 PM
on 02-04-2014 03:45 PM
Well done, my bloke hasen't sent F.B and i don't expect it.
He's on my blocked buyers list and will never be removed.
on 02-04-2014 05:07 PM
Hi - Sometimes the Buyer does not know that the Bank has commenced a Chargeback. My experience with one was that the Buyer (when I rang her to find out what was going on) had just got married and changed her name - had changed her account name but not her Credit Card (or the other way around).
Anyway she was horrified when I rang her and she got onto the Bank and Paypal immediately. Still took a couple of days but she did it all and rang me and apologised profusely.
So - always worth contacting the buyer first.
on 02-04-2014 05:50 PM
My guy never said boo until after the case was closed, so i figure him to be guilty, other wise he would of messaged me to say it was all a misunderstanting.
There's alot of scammers out there, there to lazy to go and earn an honest buck.