Help needed with nuetral feedback

[my_baby_shop]

lm looking for help with a reply to two nuetral feedback l have recieved.

The first one was a couple of weeks ago , l have sold a body for a reborn doll kit , l recieved a nuetral as customer stated they recieved arms ,legs but no head or body, the listing was only for a body,so they didnt recieve any arms or legs.

Today l recieved a nuetral because they didnt read the listing properly and thought they were buying a completed doll.

Could others please look at these listings and give me ideas how l can make it any more clear what they will be recieving.

Thanks

Carol

[animecat2]

Take a look at what other reborners have done for their 'kit' or 'part kits' listings . The kind of items sold in reborning are often bought by people having their first attempt . So you need to consider this when listing such a complex form of art which it is .

Often people get carried away and just can't wait to make something similar to what they are viewing which can lead to them not fully reading the listing.