How do I give a pick up address?

[borg1962]

I messaged a buyer my phone number and address to pick up an item then was warned by eBay that this is against policy.  I have done this before many times so it must be something new.  How do I give a buyer my details to pick up his purchase?  My telepathic abilities are a bit rusty.

[davidc4430]

you can print out your address and phone number on a sheet of A4 paper, take a photo of it then send it to the buyer as an attachment.

[springyzone]

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@borg1962 wrote:

I messaged a buyer my phone number and address to pick up an item then was warned by eBay that this is against policy.  I have done this before many times so it must be something new.  How do I give a buyer my details to pick up his purchase?  My telepathic abilities are a bit rusty.

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Ridiculous. I have often used messages to find out addresses from sellers. How else can a person pick up/

Personally, I would be ringing ebay and pointing out it was a pick up item so what did they expect?

As far as I am aware, a seller can see the address of a buyer but not necessarily vice versa?

[stable05]

My understanding is that you are allowed to provide contact details (address and phone number) once the purchase has been made by the buyer through Ebay.  So make sure your buyer has hit the 'Buy It Now' or has won the auction and then you should be able to send this information.

Your buyer can also request your (the seller) contact details through Ebay once they have made the purchase - this gets emailed to them by Ebay if they ask for it.

[digital*ghost · Accepted solution]

You can also go To My eBay > Account > Addresses

There, you should see several options for addresses (registration, delivery addresesses etc), including " Payment and purchase pickup address". The address that is entered there is provided to buyers in the notification when they purchase an item that allows pick-up (it may also display in invoices). 

[borg1962]

Thank you all for your help.  You're all very wonderful

[performance_parts_clearance_centre]

"Payment and purchase pickup address" isn't showing for me:

[digital*ghost]

Must be a fairly recent change, as it's still listed in the "About Addresses" box. ("Payment address"). 

[go-tazz]

That's no longer there as eBay are now paranoid about sellers giving buyers their address before they have

purchased the item/s,(as they believe everyone wants to rip them off by selling privately once they have the

sellers address).

It could be a push to try and get sellers to go through Gumtree but some now choose to not sell on eBay or

Gumtree and have found other avenue's to sell,(so their paranoia is back firing on them),

[digital*ghost]

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@go-tazz wrote:

That's no longer there as eBay are now paranoid about sellers giving buyers their address before they have

 purchased the item/s,(as they believe everyone wants to rip them off by selling privately once they have the

 sellers address).

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Sounds about right - the address was only ever provided to someone who had already purchased an item (in the purchase notification), but these days one can't expect eBay to know how their site works, (or worked, often more specifically).