I asked Ebay what new changes have damaged my sales...and they responded...

Anonymous
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I just opened a chat with an Ebay representative and asked them "what changes have recently been made that has seen my sales drop by 95-100% this month?" I received the following response


Jean Su. "We have done nothing to destroy any seller's account. It is up to the buyers to buy items and some items are seasonal. Also, there are many sellers nowadays that the competition is very stiff."


....I then mentioned that the drop in sales happened instantly which is neither seasonal nor due to competition being "very stiff" and the response I received was ...dead silence... It appears that rather than tell the truth o a lie Ebay will just go silent and wait for you to go away. So after years of advertising and telling us all to build our own Ebay business and encouraging us to rely on it for our living this is the response we get when they decide we are no longer of any use. I would have some more to say but i have already received 4 warnings from the Ebay moderation team today for speaking out of line. I guess they will shortly send me another dozen or so.....because i know I have been speaking my mind a lot lately. Shame on me.

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Re: I asked Ebay what new changes have damaged my sales...and they responded...


Digital, I've seen you post this numerous times... IYKWIM - Please, what does it mean? :_| I've racked my brain and can only come up with ...


 


Insane young kid with irrational manners! :^O


 


 



 


If you know what I mean

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Re: I asked Ebay what new changes have damaged my sales...and they responded...

Thanks Foxette!

Doesnโ€™t expecting the unexpected make the unexpected expected?
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Re: I asked Ebay what new changes have damaged my sales...and they responded...

I was just selling items on my normal eBay account with no store at 50c for auction format and I would add a BIN on to the listing for 10c... I WAS doing exceptionally well. Since the auction fee went up to $1.50 a listing ( bloody robbery) I decided to open up a store so I could afford to list my items. The last week or so there has been a decrease of 95% in sales...  they are all BIN. I have tried price markdowns... Failed... I put as many key words in as I can when I list, and I was listing new items every few days... Failed... What I have discovered people like auctions... Not BIN, a when you have a listing on for 30 days, it probably won't come up in the search until the last few days when people look at items ending... So I am predicting a spike in sales for the week they are all ending, once a month and the rest of the time not to hold my breath in making any sales. Just when I thought I may have been on a good thing, Ebay tripled their prices, forced people off auction formats and into stores that are NOW not making 5c a day... Yep... I have gone days without a sale! Ebay's new fee system... BIG FAIL!


 

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Re: I asked Ebay what new changes have damaged my sales...and they responded...

Latest from our friends in USA


http://forums.ebay.com/db2/topic/Technical-Issues/Ebay-Has-Seriouse/5200083417?start=2760


 


comment 2,777     18th May 2013


Sign the petition. For better customer support. For better eBay:


http://www.change.org/petitions/ebay-better-customer-support-return-email-support-improve-navigation...


 


comment 2,784      20th May 2013


ITS REAL SIMPLE.. EBAY HAS MORE LISTINGS THAN THE JUNK SERVERS CAN HANDLE SO THEY HIDE YOUR LISTINGS MORE THAN THEY SHOW THEM.


 


THE CRAP THEY PULL IS LIKE YOUR LOCAL NEWSPAPER SELLING YOU ADS THAN NOT PRINTING THEM IN THE PAPER FOR PEOPLE TO SEE...


 


KINDA LIKE BAIT AND SWITCH !!! OR AS SOME PEOPLE CALL IT THEFT..THAT'S WHAT I HAVE HEARD.


 


NOW SIT BACK THERE WILL BE AN EBAY CHEERLEADER ALONG TO FLUFF EVERYONE UP !!!!


 

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Re: I asked Ebay what new changes have damaged my sales...and they responded...

....and from our friends in the UK:http://community.ebay.co.uk/topic/Business-Seller-Board/Suddenly-Sales-Yesterday/18000416809


 


May 18, 2013 12:46 PM   comment 1,090 of 1,096


Have been reading all the comments over the last week or two (or more!) and have to agree, things have just come to a complete stop.  Even taking into consideration the time of year, it is as though something has happened and cannot fathom out what.  Over the last month or two, have also noticed that items which would normally generate a few bids were sticking at the asking price and it seemed to set a general pattern.


 


As for the increase in postal charges, I have come off better insofar as larger size trainers/shoes are now cheaper to post with the courier so I cannot blame the increase post cost putting customers off.


 


The mind boggles but one thing is sure, something is definitely not right and I wish we knew what it was!!


 


May 18, 2013 07:21 PM   comment 1,091 of 1,096


 


I've had 1 sale so far this month, and my p&p charges haven't even changed Selling on eBay has just become a futile exercise with little or no reward for all the hard work. Shame, as it used to be great!! Now it's a flee market flooded with Chinese goods from Chinese sellers - personally wouldn't touch any of them with a  barge pole


 


May 20, 2013 12:24 AM    comment 1,092 of 1,096


hi, in two years this is the worst month ever, sales literally disappeared to one or two a week for last six weeks. I think I have been switched off tried relisting former best selling items but that hasnt worked. do ebay ever reply?


 


 


 

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My sales are better than May 2012.


 


In a category full of dropshippers and OS sellers, all of whom list for cheaper than I do.


 


Luck, I suppose

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Re: I asked Ebay what new changes have damaged my sales...and they responded...

Paintsew, honestly, not being nasty, but I just can't follow your posts ๐Ÿ˜


 


They truly make me all confuddled. What am I missing? ?:|

Doesnโ€™t expecting the unexpected make the unexpected expected?
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Re: I asked Ebay what new changes have damaged my sales...and they responded...

Never mind, I get it now.


 


BC1 must be a Television Channel? 3Corners is a TV programme! Got it.

Doesnโ€™t expecting the unexpected make the unexpected expected?
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Re: I asked Ebay what new changes have damaged my sales...and they responded...

I have tried repyling with the truth about this topic for 'discussion', being "I asked Ebay what new changes have damaged my sales...and they responded..." but I am being reported (at least 6 reports) by 'certain/same' members about my content not being on topic. I have been reported for responding to 'certain' posters about their rudeness and sarcasm. My replies have been removed. How democratic-not.


It seems that these discussion forums are for the moderator elite who can say what they like-mainly being rude to others and 'others' can come here at the risk of being chastised, bullied and reported if we speak our minds or the truth.


4 Corners last night reported that their are huge problems with Chinese cyber attacking leading website companies. I believe that this is one of the main reasons for the 'down' turns/times/sales on this site and many others in the last few weeks.


This is a discussion forum and I was expecting some discussion on my opinion especially since other ebay site users have been experiencing same technical issues as this ebay site.


I get suspicious about motives behind the people who are hell bent on shutting me and my recent opinions down on unfounded grounds.

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Re: I asked Ebay what new changes have damaged my sales...and they responded...

Similar problems in both USA and UK being reported......for discussion without chastisement anyone?!


 


http://forums.ebay.com/db2/forum/Technical-Issues/87 from USA


 


http://community.ebay.co.uk/topic/Business-Seller-Board/Switched/18000498295 from UK


Switched OFF again................... (293 Replies / 17,278 Views)

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