I seem to have a lot of items I have sold where people have not left feedback. DO I follow up.

[rastas1306]

I seem to have a lot of buyers not leaving feedback these days.

This is very disappointing.

I used to follow up with an email asking them to but still did not get a lot.

Why do you think this is?

[foxette-in-sox]

Feedback is voluntary and some people just want their item and see no need to leave feedback.

[bigbrickshop]

I would not contact buyers about feedback.

Feedback is voluntary for both buyers and sellers. Some leave it straight away, others when they get the eBay reminder, others not at all.

I think as more and more people buy online on sites where there is no feedback feature they tend not to worry about leaving it on eBay, unless of course there's a problem with the transaction.

[5kazam · Accepted solution]

I used to message saying that leaving feedback was the only way I knew that I and Aust Post had done our jobs properly.

Now I don't bother.  

Okay, it's good to get nice feedback comments, but I value the personal emails a lot more - the ones that let me know whatever got there safely and thanking me for the effort I put into my packaging.  Those emails make my day.

[ironbark-au]

the feedback system is leaning along way to one side

[rastas1306]

Yes you are right in what you say.

The positive and thoughtful feedback make up for the ones that do not leave any.

Thanks you for your reply.

[patriciam3961]

I thought our star rating etc was based on feedback. How will people know they are dealing with an honest seller if this isn't done. Anyway I think it's just rude not to leave feedback when it's such a simple thing to do.

[black*poppy]

I agree that's it's rude not to leave feedback for a good transaction and I mostly always leave feedback for my sellers.

BUT as a buyer, I hate being hassled for feedback.  It's not common though.  It pretty much guarantees that I won't leave any.  

It's especially annoying when the seller doesn't leave feedback first, as in "I'll leave fb for you if you do so for me"  (as a buyer, I couldn't care less about having fb anyway).

So my advice generally is don't hassle buyers. 

[lalala-au]

I just have a little message on all my item listings at the bottom saying:

Please note: I always leave feedback so once you receive your item please consider taking the time to leave me feedback, it is the only way I know you have received your item and the only way I can improve myself as a seller.
Thank you for your business!

[ms_aussie]

And does it work?