I still cant use my free listings.

[Anonymous]

I still cant use my free listings.

[*tippy*toes*]

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@imastawka wrote:

It would seem this problem is only affecting non-stores.

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I'm non store. At this stage I'm not having any problems. I'm only relisting though, I've not created any new listings for a couple of weeks.

[heihachi_73]

I think I won the lottery on this too, but I have only relisted unsold items as well. Nothing but FVFs in my account activity.

[michelleoz@ebay.com · Accepted solution]

Just wanted to let you know I'm looking into the issue with the team here and will provide an update as soon as I can.

Regards

Michelle

[401ev]

were still waiting

[enigmabear]

I think we'll be waiting quite some time

Been over 2 weeks already and 0 indication anything is being done about it, it was even asked in another thread what listings?

[china2u4u]

I was told by another eBay employ on live chat that eBay that it would take "several weeks" to fix the software problem.

[chameleon54]

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@heihachi_73 wrote:
I think I won the lottery on this too, but I have only relisted unsold items as well. Nothing but FVFs in my account activity.

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I did a number of new listings on my non store account on the weekend and the freebies all worked as they should. I also relisted a few things last week without problem. As a self confessed computer dummy, this may be a stupid question ( que my teenage childrens eye rolls .......) but If its a server issue, would it only affect certain areas ?  ie. maybe eastern seaboard ? I,m in S.A.

[bof2814-0]

I don't think so I have one account working as it should and one account charging. I am having success making a draft and then activating the item from my iPad so far so good which was suggested on another thread credit where credits due.

[michelleoz@ebay.com]

Hi all, 

I've been looking into the issue and wanted to provide an update. In short, we know there have been issues with a couple of fee promotions and the free listing allocation. The team are working to resolve them and we sincerely apologise for any inconvenience.

I can also confirm that we will issue you a credit on your next invoice if an error has been made.

Regards

Michelle

[*tippy*toes*]

Can you confirm why the 100 per day promotion was removed from a handful of members without warning, while everyone else continued to have it active? You remove the promotion from a handful of people and then charge them for free listings? It's all becoming very hard.