Just recently i have had 4 non payers and cannot understand why so many

[jenni200011]

Just lately ( within 1 month) i have had at least 6 winning bidders not make payment or comunicate back even though i have tried to email and leave nice supportive requests about payment even offering extended time if needed to pay..I usually have great buyers who always pay within first few weeks and just cant understand why im getting more winning bidders not paying or even answring my emails..Also business has been slower in last couple of weeks.. Some have been 0 feedback and others have had wonderful feedback with alot of fast payment purchasers and it makes it difficult to know if a case should be opened or wait longer.I think 3-4 weeks is enough time for people to at least communicate back ..What do you guy's think ?Is any one else having these problems..Im a very easy going person and try to be more than fair but this is starting to annoy me..Why do people bid if they dont want the item..How do i block the non communicators from bidding again if i go through cases of non payment with them ? 

[phorum_junkie*]

set my blocks in place for people with 2 strikes in 6 months

Too lenient, better to make it 2 in 12 months.

[1chump]

I have been with ebay for over 6 years now and in the past 3 months never had so much trouble with buyers and sellers. I have just won an item and the seller will not repy to my emails, so I gather they wanted more money for the item so will not sell it to me. I have tried in vain to go to the resolution centre to report this but there is no way to report it as I have not paid. This item was pay on pick up and I did want it. What can be done. My last 3 dealings I have had to report and am looking for another way of selling and buying other than ebay or Gumtree which is 100 times worse. 

[brownowl-14]

I think the feedback situation has something to do with the ebay problems. I always enclose a note with my sales invoice thanking the buyer for my payment and saying that their feedback would be appreciated. I usually get at least a 60 - 70% feedback response but since the issues with the listings over the last couple of weeks, it slowed to virtually nil.

Now it comes in fits and starts. One day I get one, the next day 5 or six and then back to nothing for 3 or 4 days. I really think there is a back up somewhere in the system. Case in point, I sold one buyer 3 items individually that were all posted on the same day. I got the feedback for items one and three on Friday and the second item on Sunday. All the same comment and rating.

I find that very strange. Had it happened during the week I could have understood that maybe one item was delayed in the mail and feedback could have been posted a couple of days later but to get 2 Friday and one Sunday baffles me. Where I live, Aussie post don't deliver on Sunday.

Like I have said before, I think the ebay fairies are like Santa's elves and work overnight sometimes to catch up

[rocketcds]

Ebay really need to address this issue sooner rather than later. We have had SIX non payers in the past 4 weeks which for us is outrageous. One even has a rating of 771 in feedback ratings and has said for the past 4 weeks can I pay next week...pay next week yet goes on buying and paying for other items in the meantime (43 feedbacks in the past 2 weeks).

Have now closed all the disputes and not one buyer even replied as usual incouding this idiot! Surely we are able to leave negative feedback for these clowns wasting our time. Really a non paying bidder strike, final credit fee and blocking them in my opinion isn't enough. Other sellers should be made well aware of them.

Brownowl - Feedback left is instant if you look closely at it. Possibly your buyer forgot to leave feedback for the final item until Sunday.

[davewil1964]

I would have thought, given your items are BIN and you can't vet a buyer's feedback before they purchase, that setting blocks and closing cases would be far more useful to you.

[padi*0409]

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@rocketcds wrote:

Ebay really need to address this issue sooner rather than later. We have had SIX non payers in the past 4 weeks which for us is outrageous. One even has a rating of 771 in feedback ratings and has said for the past 4 weeks can I pay next week...pay next week yet goes on buying and paying for other items in the meantime (43 feedbacks in the past 2 weeks).

Have now closed all the disputes and not one buyer even replied as usual incouding this idiot! Surely we are able to leave negative feedback for these clowns wasting our time. Really a non paying bidder strike, final credit fee and blocking them in my opinion isn't enough. Other sellers should be made well aware of them.

Brownowl - Feedback left is instant if you look closely at it. Possibly your buyer forgot to leave feedback for the final item until Sunday.

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No you can't rocket, that was changed after you became a member, as Dave said with BIN's the neg would have no use to you whatsover, and it's very doubtful if negs are in anyway useful on auctions - how the hell are you going to cancel a dubious bid in the last few seconds of an auction..............................sigh........................

FMD this issue is still being done to death.....................if sellers all went through the NPD process instead of leaving the seller a neg feedback on their positives, then maybe, just maybe, there'd be a few less non-payers around.

"slaps head...................................." 

[veedubber60]

Can i ask why the non paying buyer can leave you negative or neutral feedback when  a cancel  transaction via resolution centre has been mutually agreed on, but I cannot do the same.  This person in particular wanted a layby system, she won, she wanted to pay 2 weeks after the fact, then she said she might not go ahead with it until she viewed the item.

Then she stung me with  neutral feedback, and all I could do was reply to her neutral feedback she left me.

I only get the option to leave positive feedback for the "intended buyer"

doesn't seem fair really.

I resold the item tonight, to someone who has already paid, but boy the other one really has got under my skin.

I'm not usually like this.   I don't sell that much on ebay, but everytime i have it has been pretty good except the neutural feedback I just got left by an ebayer with a rating of (1) at the time....

grrrrr

[padi*0409]

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@veedubber60 wrote:

Can i ask why the non paying buyer can leave you negative or neutral feedback when  a cancel  transaction via resolution centre has been mutually agreed on, but I cannot do the same.  This person in particular wanted a layby system, she won, she wanted to pay 2 weeks after the fact, then she said she might not go ahead with it until she viewed the item.

Then she stung me with  neutral feedback, and all I could do was reply to her neutral feedback she left me.

I only get the option to leave positive feedback for the "intended buyer"

doesn't seem fair really.

I resold the item tonight, to someone who has already paid, but boy the other one really has got under my skin.

I'm not usually like this.   I don't sell that much on ebay, but everytime i have it has been pretty good except the neutural feedback I just got left by an ebayer with a rating of (1) at the time....

grrrrr

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Because you agreed to a mutual cancellation, if you had opened an NPD and they didn't pay then they couldn't have left any feedback ( and if they had you could have had it removed by Ebay.)

BTW layby is not a good idea for selling, it can creat all sorts of problems with disputes, if a buyer asks for it  before bidding, politely tell them "NO"........................ 

[rocketcds]

Wow Padi you should join the help centre...you seem so well informed lmao

[padi*0409]

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@rocketcds wrote:

Wow Padi you should join the help centre...you seem so well informed lmao

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Rocket, there's regular members that respond here that are far more informed than I am - or probably ever will be.

"scratches head, thought this was the (real) help centre..........................sort of.............."