on 21-09-2014 05:49 AM
Hi, I have had two buyers email me to say why don't I post to their location, one is in Qld and one is in Vic. I post to Australia only and have never had issues like this, can anyone shed some light on this for me please. I wonder if this is why my sales have been extremely slow the last couple of days. Thanks.
21-09-2014 07:56 AM - edited 21-09-2014 07:57 AM
catch this from customer support:
on 21-09-2014 08:16 AM
For Crying Out Loud What next????
on 21-09-2014 08:56 AM
Just had another buyer wanting to buy 2 items but apparently I don't post to Northern Territory!!
Starting to really pi** me off
on 21-09-2014 09:16 AM
just got off the customer support phone - apparently it is not really happening - my error was a "one-time corrupted listing" - yeah right - and "no other sellers had reported a problem"
on 21-09-2014 09:22 AM
on 21-09-2014 09:24 AM
good luck - I am feeling a bit battered - particularly after the first episode when CS told me I couldn't list postage at $2.10.
Might go back to bed.
on 21-09-2014 09:52 AM
I had a repeat customer contact me yesterday to say she was trying to reorder and the system was telling her she can't buy from me because I don't ship to her location. I checked the listing and there was nothing wrong there that I could see, so I added her to my block exceptoin list and asked her to try again. She managed to buy the second time, but it makes you wonder how many others might have got that message and just given up and gone elsewhere?
on 21-09-2014 09:57 AM
Thats what worries me too, being a buyer as well if something is "too hard" I just move on. Well I'll be complaining to ebay as well 😞
on 21-09-2014 10:02 AM
OMG-was that bloke serious curraone ????
There is obviously something wrong and just because it isn't affecting every buyer and seller, ebay could care less ????
21-09-2014 10:02 AM - edited 21-09-2014 10:04 AM
My sales are beyond slow.
Usually on a Monday morning I have 50-70 items to pack.
At this point I have 19, and 9 of those are from Friday evening.
I have sold 2 items in the last 12 hours
Something is not right!