Location glitch.

Hi, I have had two buyers email me to say why don't I post to their location, one is in Qld and one is in Vic. I post to Australia only and have never had issues like this, can anyone shed some light on this for me please. I wonder if this is why my sales have been extremely slow the last couple of days. Thanks.

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Re: Location glitch.

My blocks are the same as yours collectibles and I am having the same trouble.

 

Message 31 of 67
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Re: Location glitch.

OMG I have just checked my log and I have had 14 in the past 3 days. All who live in Australia.

 

 

Message 32 of 67
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Re: Location glitch.

I just checked too and I've had two others, neither contacted me so this is cositng sales, I do hope they fix it quickly.

Cheers,

Penny
Message 33 of 67
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Re: Location glitch.

Kudos collectibles, I had no idea we could get that information!

Cheers,

Penny
Message 34 of 67
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Re: Location glitch.

I also have had a buyer in W.A. say I don't post to W.A. ..............thats where I am located.  I advised her if she was trying to use

a mobile telephone to buy maybe that is the problem.  She went home and used her computer and the sale went through. 

 

I also noticed that one listing didnt have one view and it is due to finish in a few hours.  Down the side of the listing its says

Default listing ...........within 2 km of the local post code.   Is that normal?  

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Re: Location glitch.

I'm having exactly the same problem!! Got a bunch of auctions ending tonight and thankfully one buyer (from MANY who have been unable to bid!) has just contacted me to ask why I don't post to NSW!!!! Turns out it's blocking a HEAP of Aussie buyers and I know for SURE that I haven't changed any selling preferences in forever. This is a SERIOUS glitch Ebay!! I'm having to keep my Buyer Requirements Activity Log open and keep refreshing to try and un-block each buyer! But who's to say they'll try bidding more than once if it says I don't post to them! NOT HAPPY Ebay!!!!!!Smiley Mad

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Re: Location glitch.

I haven't had anyone blocked from bidding since our 'friend' tried to be malicious to a few sellers at the start of the month, but I just noticed that I am having issues with some of my listings with postage, not showing postage. The free postage ones seem to be OK, but a few with postage are saying postage can't be calculated.

 

I had a new buyer pay immediately when they won a free postage item, but I thought it strange that a repeat buyer hadn't paid straight away when he always has in the past.....without me sending an invoice. If he's interested in multiple items he messages me and lets me know, but I hadn't heard from him. Just checked the listing and sure enough it's got that 'will post to Australia' message and when you click on the postage tab it says to enter a valid postcode because postage can't be calculated.

 

calculate postage.jpg

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Re: Location glitch.

Can anybody even get through on Chat? I've tried 8 different times and keep getting times going longer and longer, then getting chucked off right before I get to talk to anybody! I'm SOOO frustrated right now! This Location Glitch has been going on (for me) since Sept 18th!! (as per my Buyer Requirements Activity Log). ๐Ÿ˜ž

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Re: Location glitch.

I've just posted to the Aus Facebook page and it's the only place I've been able to get through!  Apparently.

"We apologise for the inconvenience. This has already been escalated to our Technical Team and they are working on this as soon as possible. Once we will get an update, we will let you know."

Not much good for my auctions ending tonight!!! Still not happy at all! But at least they finally admit it's a problem!!!

Message 39 of 67
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Re: Location glitch.

Was it the real Aus facebook page with the blue tick next to the name, or one of the many, many user created ones? The user created ones are useless, but they are trying to pass themselves off as the real site.

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