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New Ebay Nonsense Policy

Our store received 98.5% positive feedbacks since we operated business here in 2011. However, recently, we are classified as "Below Average" seller due to few stocks are not available to sell which we didn't take off from our store immediately. Very enough, our fault on that. However, we found 2 weeks ago Paypal has been holding our funds for nearly every single sale. We called Paypal and found out:

 

Due to new Ebay policy, Paypal will hold funds until the goods are delivered to customer for "Below Average" seller. The point is we have been updating delivery status with tracking number for nearly 2 weeks. The customer has signed for receiving 2 weeks ago. The funds are still holding by Paypal. Their explaination is they didn't receive delivery status as they cannot access such information! As a seller, we need to call them to inform the tracking number and they need to track whether the item is been delivered or not. Lucky, we have tracking number for all items. We asked Paypal, if there is no tracking number on item, then will Paypal holding the funds forever? Their explaination is our customer needs to call them to confirm they really receive the item.

 

This ridiculous policy is just wasting time and make nonsense. It takes us 20 mins to get the funds released for the goods which been delivered 2 weeks ago.

 

 

 

Message 1 of 45
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44 REPLIES 44

Re: New Ebay Nonsense Policy

Never said it was or wasn't greencat.

 

I was referring to the so called "respected members" you reference, some of which mock others feedback.

 

... not very respectful as far as I can see.

Message 41 of 45
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Re: New Ebay Nonsense Policy

dont worry that lady has been harrassing members on here for years.  She is very mean.  Thinks she knows everything.  What gets me she NEVER goes against freebays policys.  Who would sell on here now and defend their policys now???? either she has no life and bored or does work for greedbay.  Makes me laugh after years she hasnt changed,very sad

Message 42 of 45
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Re: New Ebay Nonsense Policy

Great site, but unfortunately no sales.

Message 43 of 45
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Re: New Ebay Nonsense Policy

Understand that this is the NEW QS.  They have been upgrading their site - hence the new advertising.  Stop being so negative - everyone has been crying out for an alternative to eBay.  QS has taken this on board.  Give them a go!!

Message 44 of 45
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Re: New Ebay Nonsense Policy

OK sweet happy to use Quicksales if things have changed Ebay is basically a nightmare these days, more policy changes than the goverment.

Message 45 of 45
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