Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 02:59 PM
Ebay has changed the shop format. When you click on the little door to go to a seller's shop the format there is different. My pretty shop logo now looks like it's been through the rack - all stretched out in weird directions! Also, now you can't see the number of items in each category next to the category names.
Does changing my logo count as Trademark infringement? Ok, I don't have a trademark, but maybe defamation.
Re: Ouch, my eyes! What happened to my pretty shop logo?
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โ03-05-2018 03:37 PM - edited โ03-05-2018 03:39 PM
Sorry but it's a little bit funny.
I'm sure that when you signed to the terms n conditions of eBay they have there somewhere that they can change the design n look of the eBay site without notice and if it affects any hosted content that they are not liable.
Appears they have changed the graphic settings.
Master fiddlers they are.
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 03:46 PM
they haven't changed the logo - they've simply resized it to fit within their template.
you could just try and redo the logo into a square, rather than a rectangle and that should fix it (ie shrink it so it fits in a square and then upload it as your store logo) :]
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 04:08 PM
The logo is being stretched on the rack as some sort of obscure punishment...!
I agree about the inconvenience of not being able to see how many items are in each category.
Someone at eBay misheard the lyrics to the counting game beginning with "Tinker, tailor, soldier, sailor", and thought it was "Tinker, eBay, told yer, seller"... or something of that sort...
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 04:08 PM
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 04:18 PM
Mine's the same......and if you click on the BLUE DOOR it says 'that page doesn't exist - continue on to Ebay"
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โ03-05-2018 04:31 PM - edited โ03-05-2018 04:32 PM
Exactly the same for me, and the Featured Items have also disappeared.
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 04:34 PM
@twyngwyn wrote:Mine's the same......and if you click on the BLUE DOOR it says 'that page doesn't exist - continue on to Ebay"
Twynnie, I clicked on the red door and the blue door.
I went through your fb page - visit seller's store
And I got your store whatever I clicked.............................and...............
that's a bluddy really big sunset you've got on your store page!
https://www.ebay.com.au/str/twyngwyn
So your store is visible
Re: Ouch, my eyes! What happened to my pretty shop logo?
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on โ03-05-2018 04:42 PM
Yes....my sunset is now huge and ugly....gawd
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on โ03-05-2018 05:38 PM
My store has just been changed back to the original.....no explanation, I just refreshed & it was back

