on โ08-04-2013 11:41 PM
http://www.change.org/en-AU/petitions/australia-post-reconsider-the-parcel-price-increases
on โ10-04-2013 09:35 AM
Hah - they are so funny...
With all this drama and change about signature on delivery, tracking etc
Last week on C&S we could select 'if unattended, card and take back to the PO" - this morning I only have a choice of 2....
1. None or
2. If there's no-one home leave in a secure place out of the weather
If they thought carding a parcel and returning it to the PO for the customer to go and pick up was maybe a bit time consuming, just imagine the time it's going to take now for the postie/contractor to search for and locate a position that ticks both of those boxes 'secure' and 'weatherproof'
Not in my street - not in my neighbourhood even...lol
on โ10-04-2013 09:55 AM
Now that they have made it cheaper for us to take our parcels to the counter and have a staff member print the label instead of us sitting at home doing, they are going to be flat out just serving customers.
I wonder which genius decided that was a good use of human resources?
on โ10-04-2013 10:28 AM
AP need competition. If a courier company were to open shops in all shopping centres & operate like a postal service maybe then prices would be reasonable. Virgin post perhaps?
on โ10-04-2013 11:26 AM
TNT want to put in security boxes in servos and convenience stores I could not find the actual story but is like the mooted "parcel motel" on the link
http://www.supplychaindigital.com/global_logistics/parcel-motels-could-revolutionise-the-way-couriers-operate
from the link
"These new โParcel Motelsโ are expected to appeal to customers buying online, who are able to enter the local Nightline motel address as their delivery address rather than their own address.
Customers will then receive a text message to their mobile phone when the consignment is ready for collection, and are able to pick up goods from a self-service terminal of their choice.
The Parcel Motels are located at useful locations, such as petrol station forecourts, and convenience store car parks."
on โ10-04-2013 04:15 PM
I will happily sign the petition - not that it will do any good.
Lets face it - who else is there??
AP have the monopoly, and while there is no competition why should they care if they out price themselves (when only themselves are available).
Funniest thing is that Startrack moves most of AP's land freight and AP moves most of Startrack's air freight, yet the pricing is so so very different.
on โ10-04-2013 05:52 PM
At least on the surface of things, the main problem with Australia Post is that they seem completely oblivious to the fact that their main competition isn't domestic parcel delivery services, but all overseas mail delivery services - which they are increasingly handing over business to, then losing money from it.
on โ10-04-2013 06:13 PM
At least on the surface of things, the main problem with Australia Post is that they seem completely oblivious to the fact that their main competition isn't domestic parcel delivery services, but all overseas mail delivery services - which they are increasingly handing over business to, then losing money from it.
Exactly digital*ghost - and we pay for it
on โ10-04-2013 06:26 PM
That's what I don't get - how can they not see that online Australian-based business mightn't have much choice about which postal service to use, but consumers we both all essentially rely on have a global choice about which postal service ends up with the payment for that service.
on โ10-04-2013 06:50 PM
If you live in a built up area, couriers are available. I once used Fastway when I lived in Nambour. They didnt do letters and such but for parcels they were fabulous and cheaper than APO. Plus, they picked up from my home. If I wasn't living rural now, I would still be using fastway. One does have to buy upfront...but it was worth it. And I have signed the petition....not that it will do any good. The main thing that bothers me is their new website...unfathamoble, not user friendly....and the loss of the standard 500g plastic satchel for a good price. Now it is 8.35 or something...and tracked. Big deal.
Plus the overseas zones....8 zones now. I have to change 400 listings in e - t s - y where I have my main store. If I can be bothered. Plus, have to work out my own chart from their stupid zone chart in the PO brochure.
A PO worker today told me that statistics told APO that people want stuff "tracked" in my whole 8 years of selling vintage things online....I have rarely been asked to register things...nor worries about tracked items...am I the only one?? Where are there stats from...nowhere I am sure....their stats are seeing where we are selling too...and exploiting it accordingly....jilly
on โ10-04-2013 08:24 PM
mitrax just because the response you got from Minister wasn't what you might want to hear, it does not mean for a second that your letter was not duly noted, indeed the more letters received the more likely it is that will be public servants writing briefs for the Minister on key matters issues raised in correspondence, including international post subsidy through domestic services.
IMO whilst I can't see the Government interfering in the profit-making activities of AP, a "review" of some of the AP activities that have legislative boundaries including parcel compensation, is not entirely unreasonable to expect if the pressure keeps up. It may be too, that such reviews or investigation are undertaken "internally".