Sent expensive item to Mexico and its MISSING Advice please

Hi,

I sold a very expensive watch to a person in Mexico and sent it on 10/07/2017.

They paid via pay pal which I thought would cover both of us but apparently not!

I have a tracking number/with signature.

It missing as it stands on 11/07/2017.

I have contacted Australia post and they have tracked it scaned at Mexico city and then nothing with them opening a ticket with the Mexico post with no reply as yet.

the Bottom line is as follows.

I have been advised by Pay Pal that if it is not delivered to the address they will refund the buyer and debit my pay pal account basicly to bad so sad.

 

Can anyone give me some advise/help in how to go with this.

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Sent expensive item to Mexico and its MISSING Advice please

Yes silly not having insurance,but in my ignorance I was thinking Pay pal covers me if it was lost, which is not the case.

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Sent expensive item to Mexico and its MISSING Advice please

As foxy said - you are not allowed to add Paypal fees to any invoice. 

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Sent expensive item to Mexico and its MISSING Advice please

i know a lot of companies with an online presence refuse to ship to mexico for this reason. stuff simply goes missing without explanation and the mail service is plagued by theft and corruption. i'd reconsider ever sending items to mexico in future - it's simply not worth the hassle.

im sorry to hear how badly you've been done over. i hope for your sake it turns up in the near future.
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Sent expensive item to Mexico and its MISSING Advice please

Due to the vagaries of eBay/PayPal policy and the reluctance of Australia Post to pay out on insured items, many sellers (myself included) work on the premise 'Don't sell anything of greater value than you can afford to lose.

On top of this, scammers are becoming very sophisticated & know how to use the system for their own gain.

Hopefully your item is just delayed & it will still be delivered.

Good luck!

 

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Sent expensive item to Mexico and its MISSING Advice please

Thanks for your reply.

 

It was a one off BIG sale 

 

Hard lesson learnt.

 

In furture wil  change my wording on the lines of (I add 2.9%+.30c ect ect)

 

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Sent expensive item to Mexico and its MISSING Advice please

hey mate,

 

trying putting the tracking number with mexico post @ http://www.correosdemexico.gob.mx/English/Paginas/track.aspx

 

myabe it has arrived and stuck in customs for clearance what is the value you have declared for customs purpose ?

 

if you can prove to paypal it is in customs then then the buyer is responsbile ? 

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Sent expensive item to Mexico and its MISSING Advice please

Thanks for your reply

Giving me error please try again later

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Sent expensive item to Mexico and its MISSING Advice please

Not insured

I fell like an utter D##K (**bleep**)

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Sent expensive item to Mexico and its MISSING Advice please


@shari335 wrote:

Thanks for your reply.

 

It was a one off BIG sale 

 

Hard lesson learnt.

 

In furture wil  change my wording on the lines of (I add 2.9%+.30c ect ect)

 


You are prohibited from adding any fees.

 

Your prices should incorporate your fees.

 

 

Might be a good idea to read up on ebay policies

 

 

Policy overview

Sellers are not allowed to charge eBay buyers an additional fee for using ordinary forms of payment, including credit cards and PayPal. These costs should be included in the price of the item and should not be charged separately.

 

 

 

http://pages.ebay.com.au/help/policies/listing-surcharges.html

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Sent expensive item to Mexico and its MISSING Advice please

UPDATE

Just checked the tracking number and below info has been added in the last 18hours..

Arrived at facility in destination country
3:05pm Tue 11 Jul
MEXICO CITY (MX)
 
Promising??
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