Two days ago the package details section changed to multiple choise - no custom size option

[peters6086]

Normally I specify calculated postage in my listings, but this week it changed to multiple choice. All I can do now is choose from 9 preset sizes and weights - see screenshot. Is this affecting everyone, or have I done something wrong? This is the browser interface. Apologies if this has been discussed already.  Can't see anything here about it.

[peters6086]

Can anyone confirm whether they're still able to enter custom dimensions in the web interface, for either labels or Australia Post? I'd like to know whether this is just me, or if it's everyone.

[peters6086]

I've just realised I have to hit the quote thing to quote a message I reply to here. I've posted a few replies that aren't obvious who I'm replying to.

[peters6086]

This is still happening, so yesterday I started an eBay chat session to get help with it. They said this is a new feature to make it simpler for new sellers to understand. They sent me a link to use the Seller Hub interface instead. In there, I can enter dimensions for calculated postage.

So this is a permanent change. I'm curious about why there aren't floods of complaints about it here. Are you all using the Seller Hub interface?

[pnc75]

So yet another 'enhanced' experience from ebay that we didn't need. 

I use 'Sell similar' but thaven't listed anything new for a while, so don't know if that's affected or not. Shouldn't be, but you never know with ebay. 

[davewil1964]

I am using SH. Easiest way to operate