Unable to Edit Postage When Combining Invoices on eBay

[centsis]

Hi everyone,

I’m having an issue when trying to send a combined invoice on eBay Australia. The postage field isn’t editable – it’s completely locked, so I can’t adjust the shipping amount when combining multiple items for a buyer.

I’ve tried refreshing the page, switching browsers, and checking all my shipping settings, but nothing has worked. I contacted eBay support, but they didn’t seem to understand the problem.

Is anyone else experiencing this, or know how to make the postage field editable on a combined invoice?

Thanks in advance for any help!

Regards

[aussieken1957]

same here I cannot update combined postage what is the trouble

[davewil1964]

Do you have 'free' postage?

That is the usual case - no postage means no ability to discount. After all any discount of 0 is 0.

Or do you require immediate payment? That is an item by item payment. Also not discountable.