21-04-2021 02:04 PM - edited 21-04-2021 02:05 PM
Ive been a ebay member buying and selling for several years .However since Ebay bought in a managed payment policy I haven t sold anything .I spent the morning doing 12 listings but when i went to list I was told I needed to update my details .I was sent to a form which requires me to provide details of either a drivers license or a passport .I have neither .I then spent several frustrating minutes talking to ebay live chat .The person I spoke to had no idea what happens when a person has neither of these forms of ID and said no one in customer service could provide me with the details of why they asked for them .and referred me to the user agreement and payment terms of use but these seem so complicated that I cant seem to find an answer .Is the rule the result of an Australian Government Department requirement and if so which Department ? Lots of people do not have drivers licenses or passports so does this mean they cant ever sell on Ebay again ?
Solved! Go to Solution.
on 21-04-2021 05:56 PM
@southwold55 wrote:Amazingly putting in the Photo ID card number worked ,I then was able to complete the process add bank account etc .I have now been able to list my items -thanks .
Photo ID worked for the missus for around two months, but eventually ebay spat the dummy and rejected it. in the end, she had to apply for a passport to keep selling.
on 21-04-2021 07:05 PM
in the end, she had to apply for a passport to keep selling.
Why?
With a family trust, you could have all your selling IDs in your name and disburse funds in the most tax advantageous way.
on 07-07-2021 11:17 PM
I'm also very angry a this change in policy, which also does away with the ability to transfer money to sellers' bank accounts directly. There is nothing you can do, no explanation, nobody to complain to. Insult to injury they call it 'a better experience'. Either you play their game or you are out in the cold - strategy must be to shake off this kind of digital dependency, be consequential and quit for something else.
on 08-07-2021 07:29 AM
Strangely enough you do have an option, and its painless, no need to be ''angry''. Close your account, its your percolative really, no one is forcing you to follow their rules.
on 08-07-2021 11:25 AM
percolative ???
on 13-07-2021 01:00 PM
SERIOUSLY??????
on 13-07-2021 01:06 PM
Yeah seriously.
They're not making coffee
on 13-07-2021 01:38 PM
Prerogative... I guess?
on 07-08-2021 09:04 PM
My problem is not being able to sell but being able to get money from stuff i sold from before the change over its trapped with ebay until your able to get the correct form of id.
on 07-08-2021 09:16 PM
The answer is in your question.
Provide required ID and your funds will be released.