on 23-02-2016 09:47 PM
Pity watchcount has closed at ebays request. Was excellent to check on non paying bidders to see if they were still active and buying while giving lame excuses or ignoring emails
on 23-02-2016 09:52 PM
I agree. Some people you could be lenient, but others?
Still buying - hit 'em hard.
Sadly no more
Thread already started on Buying board
23-02-2016 09:54 PM - edited 23-02-2016 09:56 PM
How exactly did that help you to get paid?
the way to deal with non-payers is open the unpaid item dispute, get them a strike if still no payment, and not give them any more thought than that. Not worth the angst, stalking their other eBay activity.
on 23-02-2016 10:07 PM
I used it just after Christmas to check on a buyer. She was a multiple repeat buyer and suddenly went AWOL with no warning. We had been in regular contact over the several months she was buying. I knew she was going away for a few days over the break so wasn't concerned. As time went on and she hadn't replied to any of my messages, I started to worry. So, I checked to see if she was still buying. Sure enough, she was and she was also paying because she was getting feedback from sellers.
It was well past the time I could open an UPI, so I initiated a cancellation using the "unable to contact buyer" option. I did get a message after I'd opened the cancellations saying she was sorry, she'd completely forgotten. I didn't buy it because I knew she was still buying other items............and plenty of them. The cancellations were closed 8 days later and I never heard from her again.
I checked on her buying because if I could see that she wasn't still buying other stuff, then I could have accepted that something had happened and I would have taken other steps to contact her, like phoning.
on 23-02-2016 10:07 PM
It was not staking! I have had buyers that have had things happen, and if not active I always wait a long time first. In my early days I found out 1 customer had fallen out of a wheelchair and broken 2 wrists and was 2 weeks before he could get a family member to get onto his computer and to contact me. Genuine. Things do happen and I like to be patient, yes even 2 weeks, and I was so pleased I did.
on 23-02-2016 10:11 PM
"It was well past the time I could open an UPI"
that's my point. We can all have real issues that could happen to
prevent payment. But that is a rare case.
That's what the UPI is there for, to prompt the "oops, I forgot" people, and to make the non-payers who really don't want to follow through, get a strike to help all of us block them.
When I click "buy now", I pay. If I didn't for some emergency reason, I'd still have the time it takes to let the UPI follow its course.
on 23-02-2016 10:14 PM
on 23-02-2016 10:14 PM
That's what the UPI is there for, to prompt the "oops, I forgot" people
No. A prompt is a polite message first.
Not straight into a UPI, boots and all
on 23-02-2016 10:15 PM
As I said to Tippy Toes, yes, there can be genuine cases but if you are placing a bid or buying up front, one needs to be aware that it is a sale.
In the reverse instance I have let sellers eek things out too. There is being polite, and there is being taken for a ride. Opening an UPI is not an insult, it is a reminder to pay. Then the buyer has a chance to still back out.
23-02-2016 10:17 PM - edited 23-02-2016 10:18 PM
Stawks, I have had 42 non-payers in 18 months on my selling account (yes, I had one). I have heard it all.
one polite email? Sure. But that is it. No going into a loop.