Why won't my photos upload?

When I click Add photos and select my pics, it just forever says it is uploading but nothing happens. I've tried waiting for over half an hour to make sure it isn't just super slow. It simply appears to not be working. Is this the case for others also?

Message 1 of 21
Latest reply
20 REPLIES 20

Re: Why won't my photos upload?

I know it's not an ideal option when you are used to the other, but if you can get photos to upload with it, it might be a useful temporary option for now. You can always revise it back to the advance listing look after the listing is completed.

 

To do that, up the top of the quick lister, click on change category, then up the top in fine print is switch to advanced listing tool. Next screen gets you to the same place in the photo below and your listing should be above the blank box, ready to click on.

 

When you click on it, it will take you back to the advanced lister (after you click switch on the warning pop up) and you can make any necessary changes that you can't do in the quick lister (like item specifics, handling time, visitor counter etc)

 

quick list.jpg

Message 11 of 21
Latest reply

Re: Why won't my photos upload?

That is NOT what I see when I go to sell an item. It says "tell us what your selling"  and in the upper right where that photo says quick tool listing, MY webpage says "Create listings in bulk / Help." Like I said I searched up and down can't find link to quick tool.

 

Thanks for trying to help.

 

I swear if this doesn't get fixed soon I'm going to start lighting up customer service every day until its fixed. I'll call 10 times a day if I have to.  I'll start calling every ebay phone number I can find on the web. I will also file with the better business Bureau BBB.

 

I pay $500 - $1300 a MONTH to eBay in fees, but as soon as I have an issue and try to find an answer from customer service all they can tell me is "I'm sorry your inconvenienced.' They can't even tell me if other people are having and reporting the same problem. They can't tell me literally ANYTHING. They are only giving me SCRIPTED responses which are extremely vague and tell me NOTHING. Are they even going to do ANYTHING?!?

 

I can't list ANYTHING. How can I list items without photos. Not with the items I sell. And Chritmas is coming up soon.

Message 12 of 21
Latest reply

Re: Why won't my photos upload?

Well, that really sucks rotten eggs, doesn't it? I'm all out of ideas! Have you tried listing on your phone? I'm clutching at straws now. Even though I'm not having the same issues, I am really feeling your frustration.

 

I would keep ringing them....and ringing them.....and ringing them. Maybe talk to a supervisor for what that's worth.

 

Have you tried asking on the US forums? I just noticed you are in the US and your selling pages might be set up different to ours in Aus. You could find that others in the States are having the same issues, that we're not seeing here across the pond.

 

Love your mineral specimens! I collect minerals. I could see some of those ones on my bookcase!

Message 13 of 21
Latest reply

Re: Why won't my photos upload?

LOL

 

I didn't even realize that this was the Australia forums. Ha. I just googled "ebay picture uploader not working" to try and find if others were having the problem. And just started ranting here.

 

I may be able to do it with the phone IDK. But I can't do a proper job listing in bulk with that. I have literally hundreds of unique items to upload. I've been stocking up for Christmas. I can't think of ANYTHING else to do on my end. It has to be an issue with ebay. And I'm ticked. Their photo servers that service this area are having problems or something.

 

Thanks anyways for trying,

Cheers

Message 14 of 21
Latest reply

Re: Why won't my photos upload?

If you can do a basic listing with your phone, purely to upload the photos, you might be able to then revise them on your computer to do what you need to do. Can you schedule listings to start later on your phone? I've never used to app to create listings so am not sure of its limitations. It might at least get you to a point where you can have them on your selling page and revise them before they go live.

 

Good luck, I'm sure this is really doing your head in!

Message 15 of 21
Latest reply

Re: Why won't my photos upload?

THANK YOU. THIS WORKED!
Message 16 of 21
Latest reply

Re: Why won't my photos upload?

Wow!     Proof that zombie threads work

Message 17 of 21
Latest reply

Re: Why won't my photos upload?


@imastawka wrote:

Wow!     Proof that zombie threads work


Not a good idea to support the resurrectionists Stalks....................smiley-says-no-emoticon.gif

______________________________________________________

"Start me up I'll never stop......"
Message 18 of 21
Latest reply

Re: Why won't my photos upload?

     monalisa.gif

Message 19 of 21
Latest reply

Re: Why won't my photos upload?

Am having SAME problem in November 2020. Photos won't upload which means eBay is stopping me from listing....... ANYBODY KNOW WHAT IS GOING ON?
Message 20 of 21
Latest reply