Why wont buyers leave feedback?

[diaton74]

Hi,

I always leave feedback when buyers pay for the item. When I post the items I always track them to make sure they get delivered. Just recently  the last 4 items I sold in particular  not one of the buyers have left me feedback. Why? Are they lazy or only want to receive and not give back

Does no one give a damn , For me its  courteous to say thanks received item.....

Should I send a message and say Hey saw the item was delievered hope your happy? Please leave feedback or should I forget about it and come to realisation no one has manners anymore

Its probably no one has manners -

Is everyone  looking for a cheap bargain for example

I had an item for sale last week 79.90 Buy It Now + 8.60 postage.

I received a msg will you accept $50. I answered No.

The next msg was whats your best price which I replied $79.90 + postage & I dont have make an offer on the item

Next msg was would your accept $65  - so I answered I would meet them half way $72 + 8.60 postage

Next msg $72 with free postage - I ended  the item - this person drove me to the edge, Im all for fair offers but some are ridiculous. Thanks to that buyer  I am having a total break from selling I have ended all my items

Ebay selling is perhaps not for me anymore,  I will continue to buy and leave feedback for the sellers. 

[digital*ghost]

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@chameleon54 wrote:

I suspect feedback is more of a chick thing. Woman seem to be more in tune with all of this touchy feely stuff. Most middle aged blokes just dont care about the affimation thing. ( unless something goes wrong......    ) 

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Lulwut. 

Is this a suggestion that feedback (or the leaving of it) is more feminine, because it's emotive? 

Duuuude. 

[chameleon54]

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@digital*ghost wrote:

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@chameleon54 wrote:

I suspect feedback is more of a chick thing. Woman seem to be more in tune with all of this touchy feely stuff. Most middle aged blokes just dont care about the affimation thing. ( unless something goes wrong......    ) 

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Lulwut. 

Is this a suggestion that feedback (or the leaving of it) is more feminine, because it's emotive? 

Duuuude. 

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UUUUMMMM WEEELLLL ( Fumbles with the buttons at front of shirt ) ...........Ah Yep thats the suggestion.......

As a very broad generalisation it seems that more of the people concerned about leaving and recieving feedback are woman. I suspect it is just a social thing. On the whole girls just seem to be better at the social stuff. The middle age blokes that I deal with are more likely to be a bit more pragmatic, running blokey type businesses and havnt got the time or interest in turning an online purchase into a social exchange. 

[brerrabbit585]

"As a very broad generalisation it seems that more of the people concerned about leaving and recieving feedback are woman."

I noticed you said more of the people concerned, which indicates that some of the people concerned about it are men.  It's always been my impression that some men get as upset as some of the women.  Here's another generalisation, which may or may be true but it's the impression I get:  I'd imagine there'd be a lot more women sellers on ebay than men (as smaller sellers) so that could explain why there are more women who worry about feedback.

[digital*ghost]

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@chameleon54 wrote:

UUUUMMMM WEEELLLL ( Fumbles with the buttons at front of shirt ) ...........Ah Yep thats the suggestion.......

As a very broad generalisation it seems that more of the people concerned about leaving and recieving feedback are woman. I suspect it is just a social thing. On the whole girls just seem to be better at the social stuff. The middle age blokes that I deal with are more likely to be a bit more pragmatic, running blokey type businesses and havnt got the time or interest in turning an online purchase into a social exchange. 

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So, where are you getting the feeling (and it has to be a feeling, not a data-driven fact, given the bit I have bolded), that it's A) a social thing, and B) women are better at social things? 

I'm female, I don't read my feedback, I don't care if I get feedback, I'm sick of leaving feedback in any capacity, and I have never - not even once - left it due to some weird social or emotional association with leaving feedback - and, if there is one thing being on the internet and interacting with people in a social capacity (in forums like this for example), has taught me, it's that I am not even close to being unique. 

[*tippy*toes*]

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@cezm wrote:

You may be interested in these:

https://www.ebay.com.au/help/policies/payment-policies/accepted-payments-policy?id=4269

https://www.ebay.com.au/help/policies/payment-policies/payments-surcharge-policy?id=4380

Not allowed:

• Discouraging buyers from using any payment method the seller specified in the listing (see also our Payment surcharges policy)
• Discouraging buyers from using eBay's accepted payment methods

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I could certainly get around that members postage. Sure, I'll pay by bank deposit, send me a revised invoice. Bang, PayPal payment and not a danged thing they can do about it.

I wonder if that member realises that eBay coud shut all their listings down for being in violation of policy? 

[brerrabbit585]

It depends whether they're set up for immediate payment or not. If they are, once you select bank deposit in checkout that's the only way you can pay.

I'm not sure they're in breach of the policy when it comes to payments. It's a fine line but they may actually get away with it. If they want to put people off buying (doesn't sound like they actually need to) then that's their problem.

[*tippy*toes*]

They are in breech of policy. They are discouraging PayPal by offering a financial incentive to pay by an alternate method. That is discouraging buyers from using eBay's accepted payment methods. Policy violation.

As all their listings are auction, immediate payment isn't an option. Therefore, I could say I want item A B and C, please send an invoice, I wish to pay via bank deposit. As soon as I get the revised invoice, I am free to pay via PayPal. Nothing they can do about it. I get a discount and the seller is left eating cheese.

I did see several sellers that I followed get shut down a few years back for doing exactly the same thing. I was quite disappointed because the sold a lot of stuff that I liked.

[south.coffee]

We adopted a policy of giving feedback to buyers 30 days after their purchase.  If there turned out to be an issue with a product or a pain-in-**bleep** buyer, it provided some breathing space.  We always give feedback, but 3 out of 4 buyers never bother.

On the Chinese eCommerce sites buyers & sellers receive automatic positive feedback 30 days after sale if either party has not done so and eBay should consider doing same.

[imastawka]

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@south.coffee wrote:

We adopted a policy of giving feedback to buyers 30 days after their purchase.  If there turned out to be an issue with a product or a pain-in-**bleep** buyer, it provided some breathing space.  We always give feedback, but 3 out of 4 buyers never bother.

On the Chinese eCommerce sites buyers & sellers receive automatic positive feedback 30 days after sale if either party has not done so and eBay should consider doing same.

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And how does that work for buyers who open a case in Paypal up to 180 days later?

[digital*ghost]

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@south.coffee wrote:

On the Chinese eCommerce sites buyers & sellers receive automatic positive feedback 30 days after sale if either party has not done so and eBay should consider doing same.

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That likely would have come about from demand, probably more from the sellers, than anything else. I personally would not like to see auto-feedback of any form here, as it would only diminish the already-tenous state of the entire feedback system - eg buyers who perhaps weren't entirely happy but opted to just say nothing, would then be aware that the seller would get a positive unless they left something else, so I would predict an increase in negative and neutral feedback if that was implemented. I think it would also undermine the amount of trust buyers have in feedback profiles, unless perhaps there was a very clear way to distinguish auto-FB from those left by actual users - maybe even filter them out. 

I'd also (as a buyer and seller) rather an implicit positive over an explicit (but entirely token) positive - by which I mean I would prefer to see a transaction count on feedback profiles. eg PrettyDecentSeller - 15,032 transactions since 2015, 8346 positive feedback received, 8 negative received. Then it can show the usual stats for the last 12 months. From that you can ascertain that significant problems are very few and far between.