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New Seller dashboard - defects - buyer's claims son purchased by mistake.

With the new seller dashboard and its defects rates - how will a cancellation affect me my account in the following circumstances. Three items up for auction, buyer wins all three. Now, a week later I received an email from the buyer saying that her ...

Posting a lot of clothes to one buyer ?? best way suggestions

hi, a buyer has recently bought quite a few clothing items from me , some ver bulky eg jumpers, jackets etc .. she said i couldstuff & crush them as much as i wanted & use a beer carton .. thing is i explained its not the packaging a/postgoes by the ...

How do i extend my selling limits ? the info isn't very helpful :/

Buyer wanting me to package up a pick up only item

So what do I do? I have it packaged up ready to go, but cant be there for the 6 hr window courier pick up, so have organised for a friend to be here. I've told the buyer that he should buy my friend a 6 pack for helping him out, but he has come back ...

Counterfeit items in bulk lots - Request to fellow Sellers

I've no desire or intention to create a brouhaha but, as a Seller who also Buys here, a brief and courteous request to my fellow Sellers (particularly of bulk lots, esp. watches) to please check what is in your bulk lots and ditch the counterfeit gea...

free listings offer but not on ebay

Did anyone get an email from ebay re free listings for this weekend till 18th May? It does not appear on my ebay page anywhere. Just got off the phone to ebay who can not find it, so just sent them the email offer and they are looking into it and goi...

Parcel Picked Up But Buyer Said it Was Not Him

Hi Everyone, Can anyone make any suggestions please regarding my sale.I sold a small item (brand new) worth approximately $50.The buyer contacted me asking when it would be delivered.I contacted the courier and they said the customer had rang them an...

Buyer wont pay as they were drunk when they bought the item

Hi, I have had a buyer who purchased a dress off me 5 days ago. They didn't pay or reply to any of my invoices or messages until today. I recieved this message: "I'm sorry but I don't remember purchasing this dress bloody drunk eBay shopping ! The la...

who is in the right ? I have done nothing wrong

Hi all need your opinions pleaseI sold a dress a few weeks ago to a lady when she recieved it she said she was dissapointed and that it looked washed and worn and the wrong size , I listed it as a 16-18 because it is stretchy fabric ,,but I forgot to...

where do I find out about the 3 free lisings when an item did not sell?

can you give me the info regarding 3 free re lists