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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Resolved! Advice on contacting loosing bidder.

Hi Everyone Can anyone tell me if I am allowed to contact a bidder that has lost a bid, to let them know I have the same item on BIN for less than she bid? Or does Ebay not allow this? Thanks for the advice

eBay.com.au Intermittent Site Issues

"As highlighted in earlier posts: Late on Friday afternoon (AEST) eBay.com.au experienced a number of access issues following routine maintenance to the site. We can confirm that as of 8.00am AEST all issues were resolved and the site was returned to...

User avatar by Community Manager • Community Manager
  • 424 Views
  • 1 replies
  • 0 Helpful

Announcement Update - 24/08/2013

"As announced: Late on Friday afternoon (AEST) eBay.com.au experienced a number of site access issues following routine maintenance to the site. We are now able to confirm that as of 8.00am AEST the site has been restored to full functionality. Our t...

User avatar by Community Manager • Community Manager
  • 231 Views
  • 0 replies
  • 0 Helpful

Announcement - 23/08/2013

ebay.com.au is experiencing intermittent issues following complications during routine maintenance. We are working to resolve the matter promptly and regret any inconvenience.

User avatar by Community Manager • Community Manager
  • 447 Views
  • 2 replies
  • 0 Helpful

Non-responsive buyer - when to refund and move on?

I sold an item well over 48 hrs ago. The buyer paid pretty much immediately, but I've tried contacting him twice since then to confirm shipping details abd haven't had a response. Am I able to refund his payment and relist the item? If so how long do...

User avatar by • Community Member
  • 1218 Views
  • 12 replies
  • 0 Helpful

Seller don't have Negative or Natural feedback for buyer ?

Seller don't have Negative or Natural feedback for buyer ?And I am the recent victim who receievd negative feedback from buyer where he/she bid on item from interstate where buyer state that only pick'p and then forced me to go to post to drop the pa...

User avatar by • Community Member
  • 3031 Views
  • 8 replies
  • 0 Helpful

Problems with a customer - what to do?

Hi everyone, im currently having some issues with a customer who purchase one of my gaming products. Basically the item memory for a n64 console. I have been selling these for quite some time now, and have had the occasional faulty one in which i alw...

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your cou

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your country" I haven't made any limitations to countries that i sell to in particular Australia! Why would this be the case? Haven't had any issues with othe...

PayPal fees

Discussion forum.

User avatar by • Community Member
  • 490 Views
  • 3 replies
  • 0 Helpful

Paypal dispute?

Hi there,I'm a new seller and so far have only sold $150 of items. I just checked my paypal and realised there is a dispute already.It was opened on the day the buyer bought the item / day before I shipped it.It just says - --------------------------...

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