Selling

Foreign letters in address field

Hi, I had a buyer purchase from me from Russia. The entire address including name is in Russian. I am going to ship it international registered but will this be an issue? Aust Post needs to punch in the address into their computer?Cheers

buyer changed mind

I have just sold an item yesterday and this morning the buyer emailed to say they had changed their mind. Are they still obliged to complete the purchase? Any advice would be appreciated. I have tried to find something about this in the ebay rules bu...

buyer says item not received.....

I sent a buyer an item they won about 2 weeks ago. Today the buyer opened a claim on Paypal without even emailing me stating the item hasn't arrived. With this item i offered free regular postage. As the item sent is classified as a "large letter" wi...

Resolved! 15/8/13 Click & Send Down ..... Again .....

Been down since mid afternoon ........ On power sellers board someone posted that they had rung AP in the mid afternoon and were advised it should be fixed in an hour or so, but its still not back up yet. Fingers crossed its back up soon.

sold item then byer asks me to post to new zealand

unbelievable some buyersi sold a dvd today then i get a request to post item to new zealandall my items clearly state i only post to australian addressas i sell my items with free postage i guess the buyer is hoping i send it to new zealand free post...

Possible to send photos through eBay?

HI, I need to send photos to a seller in the USA of some items I bought from him that were damaged in the mail, due to his inadequate packaging. Just befoe I muck around with this, is it possible to send pix through the eBay messaging system? The sel...

How do you go about researching / finding wither a new product is genuine

I would like to get any ideas about the above question, I have an opportunity to buy a small quantity of Toy Story 3 Books & DVDs, but the price is suspiciously low!I looked on eBay & there are similar products but no one is selling the same thing.Is...

unable to generate invoice as asking me for inter nation postage charge

I have sold the goods to an overseas buyer, and it keeps asking me for correct postage amount which I dont have

had to refund can i get a credit back for fees

Hi due to an oversight on my part I had to refund an item and postage. Is there anyway I can get a credit back for the final fee value I would have paid to ebay? Thanks

Dispute resolution in a foreign language

Once more I am at my wits end, so Im turning here in the hope that someone may be able to help me. I sold an item to a buyer in Germany. He has opened a not as described dispute. I was alterted to the dispute via email and directed to the resolution ...

No contact from buyer - worried about concert ticket sold

Just wondering what you guys would do. I sold a concert ticket that is to be used in the next few days. It was an e-ticket that I emailed almost straight after payment. This happened about a week ago. The buyer paid within a few days - which is great...

take back negative feedback

Hi,First time i ever left negative feedback for a seller (bestsellingline) but accidently sent it to the wrong seller.How do i remove the negative feedback i left fof the wrong sellerThanks Cjjm4

Should additional items be included 'unless otherwise stated'? Used camera issue (Buyer's claim)

I recently sold an olympus Pen camera on this site. Buyer has received the item but is now opening a 'case' as I didnt send the USB cable, ops manual or software disc. My description stated that the camera body included a battery charger, batter and ...

I would like to use the listing designer but it won't appear on my description page. Jonathon

Can anyone help me? I want to use the listing designer in my descriptions but cannot access it. thanks, Jonathon

has any one had a situation where a parcel has not arrived to your buyer even with a tracking number

I have sent a parcel with a tracking number but it has not arrived. I have been in touch with Australia Post & they say the same as I do - "no activity" Any ideas & am I responsible? Morally I feel I am

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