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Advice on a refund

Hi everyone Im a newbie seller and need some advice. I sold a silver plated tea set on ebay and the buyer has informed me today that he would like to send it back. I'm disappointed as it is lovely and I was excited that it sold, but understand that i...

sold item description in feedback

For some reason, this feature is disabled in my account, buyers leave feedback, but the item they bought don't show up, is there a way to activate this option, it used to work in my account before, but i don't know what exactly happened. Thanx

User avatar by • Community Member
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  • 11 replies
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New ebay Logo

This is a free service to ebay because they probably paid the designer megabucks to come up with the new logo. I like it but it really annoys me that they kept the e and b so close together. I know they kept the others very close but there wasn't tha...

User avatar by • Community Member
  • 424 Views
  • 5 replies
  • 0 Helpful

Absolute Influx of Orders?

Any one else noticed a real influx of orders since Tuesday?? Someone told me the 'clicking frenzy' or whatever it was called was a bit of a debarcle as the servers could not handle the traffic. Maybe now all of those buyers are rushing to eBay???? My...

Pet Peeve

On the phone with the courier company that has not delivered one of my items (and can't seem to locate it - on hold (of course) and listening to 'a recorded message of - "how they expedite the freight, and deliver in bulk Austalia wide, deliver for t...

Adding additional item to customer's eBay invoice @ checkout

Customer has requested I invoice and send an additional item that I have from home. The item wasn't listed on eBay for sale but I was talking to him about it privately and he wants me to add it to his item he purchased on eBay and make one payment an...

Shock search results !!

I just did a search from the categories bar Antiques > Textiles > Embroidery Results 110 Thought that was a very low number so went back to my listings clicked on the item I have in the above category. Whilst in my listing I clicked on Embroidery, to...

closing store what happens -- to buy now

Due to Ebay's high costs in operating a store I'm closing down, and taking advantage of the 30 free listings a month. All my listings are "Buy Now", what happens to them, do they get removed or go to a 7 or 10 day listing.

Neg feedback : Any means to dispute?

Hi, I have received my first negative feedback as a seller this week and I open my messages today with a threat to a 2nd. Both are the same issue, which is express postage delivery time. We word "Express Post available for Australia Post's guaranteed...

Click and send costs.

Can someone please give me a link to the actual click and send costs. I have just spent another 20 minutes trying to find cost only before I sell something. Also, I cannot find the cost and procedures. of sending a larger parcel with click and send. ...

User avatar by • Community Member
  • 2583 Views
  • 11 replies
  • 0 Helpful

help please, for a new seller

one of my buyers said they didn't get their item. they have opened a dispute with paypal, what happens now? it was posted on the 9 nov 2012, the buyer is demanding a refund.

User avatar by • Community Member
  • 239 Views
  • 2 replies
  • 0 Helpful
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