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Resolved! Problems with cancellation request

Is anyone else having problems with a cancellation request?I can’t seem to accept it. I’m going around in circles and my customer is starting to get annoyed at me. I am an experienced seller and have cancelled transactions in the past without any pro...

Buyer is claiming she wants free postage or she wont pay even though postage was clearly stated.

A buyer bid on and won an auction .She then messaged me saying she only bid with the condition of free postge ( even though the postage cost was clearly stataed). She is saying that if I accept free postage she'll buy it but if I dont she wont. Basic...

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  • 31 replies
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hi all, i recently sold some items on ebay and have noticed they now take a % of the postage amount?

since when was this a thing??? ive never seen ebay take a % of the postage fee which basically im loosing as im paying full price to post with Aus post....i dont print labels or whatever that system is now, i write my own labels...so why would i be c...

Return requested when they haven't received the item?

My brain is fried after a really long day, so please bear with me. I posted an item today and the buyer has requested a return citing that they found a better item. The item was sent in a trackable envelope (small size). I accept free change of mind ...

Buyer requested return on item no returns clearly marked

I recently sold a video game in case with its disc on ebay. 3 weeks later (more than enough time for it to arrive and have been extensively used), the buyer is claiming the disc is 'scratched to no end', not working and wants a return. This particula...

transfer funds

i am trying to transfer mony to my bank with no luck i need that mony so i can feed my kids regards mike

User avatar by • Community Member
  • 259 Views
  • 2 replies
  • 0 Helpful

how to remove reserve price

how do i remove reserve price on an auction.I am happy with the bid so far and would like to remove the reserve.

User avatar by • Community Member
  • 312 Views
  • 1 replies
  • 0 Helpful

Buyers paying import duties

We ship a few things internationaly with UPS and DHL.At the moment i have a customer in the UK who is refusing to pay the import duties and says he will leave the item there and get his money back.The UK is particularly bad. 30% on anything over 16 p...

User avatar by • Community Member
  • 302 Views
  • 4 replies
  • 0 Helpful

Buyer Refunded for lost item.... Now delivered

Hi allA buyer recently opened a case for a lost item (after lodging an inquiry with Aus post first).Australia post advised that it was likely lost. They refunded me (the seller) which I promptly passed onto the buyer and the case was closed.The item ...

Resolved! Invoice in Chinese

Hi guys, I'm trying to send an invoice to a buyer, but it's all in chinese. I've sent it twice. Does this mean the buyer has set their account this way, or is it a glitch in the system? You can translate it to English. I've never had this before. Tha...

Sellers with high postage

I see people selling small items for say $30 with a large postage cost of like $500 (item located locally) which I think should not be allowed , its almost ripping people off, I know you dont have to buy it but even if its worth $500+ if it was fault...

User avatar by • Community Member
  • 2538 Views
  • 17 replies
  • 0 Helpful

postage expense and other platforms selling

Hello to our communityA lot crazy things going on this year to all sellers I assume. I was under a lot of financial pressure recently and decided to ask for help from PayPal community.- I am offered $58,000 paypal working capital at the moment but on...

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  • 237 Views
  • 1 replies
  • 0 Helpful

first managed payment today?

Sold an item, buyer paid immediately through paypal, checked, money is in paypay. On ebay the paid icon is an hourglass with the pop upmessage 'payment initiated via paypal'. On the newer format sold items page it says 'buyer hasn't paid yet'.Anyone ...

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  • 310 Views
  • 1 replies
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Resolved! no sales

my sales are zero - what is happening 

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