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organising a return

a buyer wants to return an itemit was a simple transaction, postage was $8.95 with tracking whats the procedure? funny, he was a 0 feedback customer too claims damaged in transitunlikely IMO

User avatar by • Community Member
  • 566 Views
  • 5 replies
  • 0 Helpful

Non paying buyers

It is frustrating to say the least! I have eight non paying buyers over my three ID's over the last two months. They bid, make an offer and then keep quiet. All one can do is file a non paying bidder claim, wait for five days and close the case and t...

Complaining about ebay payment fee invoice

Hi Ebay. Would you please looks up at my monthly invoice and double check that you charged a lot. Below that you charged on cowboy hat fee 3 times because I did a mistake about the Australia Post shipping fee.I did endlisting some of my item because ...

AP keeps sending me back my parcels

For three days now the local Star Track courier has been dumping my parcels back on my porch with the status all saying delivered (to me). Parcels for US, Canada, UK, Germany, Poland, Netherlands, etc. The domestic ones seem to go on their way. I fin...

How to deposit money to Paypal?

Hi, I've had two requests for refunds today, for items sent as large letters taking too long to arrive in Queensland. One was sent on the 4th November and the other was sent on 14th November. Both large letters. I did advise both buyers that large le...

How can I check items sold > 90 days ago

I sold and posted an item more than 90 days ago which has now been returned "not delivered".I attempted to check the records of the sale but my site will not allow me to check items sold more than 90 days ago. Any solutions?

User avatar by • Community Member
  • 528 Views
  • 2 replies
  • 0 Helpful

My seller level's dropped to below standard

My seller level's from top sellers dropped to below standard because of 4 closed cases without me. So, my sales dead in the last 2 months because of my level. It's Chicken-and-egg problem. If I want to back to the top seller level I should sell good ...

User avatar by • Community Member
  • 1363 Views
  • 16 replies
  • 0 Helpful

HOW TO BLOCK A BIDDER

HOW TO BLOCK A BIDDER WHO AFTER 10 DAYS MAKES EXCUSES TO NOT BUY OR PAY FOR MY ITEM

User avatar by • Community Member
  • 660 Views
  • 5 replies
  • 0 Helpful

How many days does a buyer have to send back an item for refund?

I’ve been pushed into a position where I’ve had to give a refund and pay for return postage, even though the item was as described. I’ve since provided a postage label. I’ve been tracking the parcel on Aust post website but note that the parcel hasn’...

User avatar by • Community Member
  • 1720 Views
  • 7 replies
  • 0 Helpful

WARNING to Sellers

Just letting sellers know that if you are printing your own Australia Post Labels to check your invoices carefully. Twice this month I have been charged twice for labels. I only created one, and I only printed one in both cases, so it is not that I "...

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