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Forum Posts
how long does a buyer get to claim refund
I sold an item and 5 weeks later I have received a refund for item not working, how long are refund requests for this allowed for?
Why does combined purchases have to be so rediculously laborious?
Over the course of Sunday - I have had 2 customers wanting to buy multiple items - one lady wanted 6 items, another 3 items.In both cases ebay won't let people buy those multiple items in one transaction - the system is designed in such a way that th...
How do I ensure the buyer sends back the right item and not a fake?
Hi fellow sellersI resell used electronic products and the majority of my sales have been single unit purchases. I had my first multiple item purchase a few weeks ago which I felt was suspicious but I processed the sale and now the buyer has initiate...
Has anyone else been ‘burnt’ selling a gaming download key?
My son recently sold a Fortnite download key. The buyer paid and then requested via a eBay message that my son send the code electronically rather then posting it. Because the buyer had already paid, my son thought this would be ok, so sent it via re...
Please be AWARE of this type of message!
Hi Everyone, I am writing this to make sure no one suffers lost from fraud. I have been keep receiving messages from some "buyer" by firstly asking if accept PayPal or bank deposit. (always for high value items). Those "buyers" will then sent a messa...
First time shipping
Hi everyone, I have been buying from Ebay but recently decided to look into selling on eBay. I am a newbie and i want to sell 3-4 pairs of shoes and I reckon I would need the Auspost Large/extra large box for it. However, i see that the Auspost/ebay ...
how to join the adults only page
how to join the aduilts only page to sell
Basic, dumb question about managed payments
Sorry, I've been following the long thread on this topic on and off, and have trawled through it to some extent but it's too disjointed for me to find this info if it's there. I also tried ciustomer support, but just had support staff vanish mid-chat...
Resolved! Random prices for same Australia Post postage label?
I've got a item for sale, this has more than 10 units for sale, has 'free' postage.Today I had two different buyers buy this item in about 30 mins, went to print the postage label (small satchel) just now and got two different prices.I'm based in VIC...
Uploading ID
I have read that you have to upload photo ID (passport or licence) for the new silling requirements.Probably a silly question, but how do you do this? Is it just a matter of taking a photo of my driver's licence and then uploading this image?
How to fix the additional fee on "each additional item"
its already been 2 hours that I am trying to figure out how to fix this. I have 2 ebay accountOne account is registered in PH around 2014/15 and the other one is registered in AUS 2017. The older account has the option for "each additional item" so I...
Anyone else having problems listing due to listing limit errors?
I have a high monthy limit on item number and dollar value but when I go to list items today it is saying I have reached my limit, "It looks like there's a problem with this listing. You’ve exceeded the number of items and dollar amount you can list....
Resolved! Aus Post satchels - pricing question
Hi, I've just started selling again after a long break. I looked on Aus Post's website for the prepaid satchel prices to set postage prices for my auctions, as I always used to do, but today when I went to buy satchels at the Post Office the small on...
Resolved! Have I sent a refund or not?
Hi there, quite confused as I thought I'd refunded a buyer some days ago at the time of cancelling a transaction - but now when I check, Ebay says 'cancel pending' and 'please refund the buyer by July 11'.I've never processed a refund before but from...
New postage costs system
Hi all, Under the new system do they still cube parcels over 1kg if you're using your own packaging? I didn't think they did, but am getting mixed messages from their website. TIA.
