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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Resolved! first neg feedback unfair

ok, woke up to my first negative feedback.this fellow bought a second hand toy car from me and recieved it just fine.i know because he sent me a message with photos of the car saying it had a repaired part on it, which it did, i never said the car wa...

User avatar by • Community Member
  • 1669 Views
  • 49 replies
  • 0 Helpful

Postage Prices

Hi all, I know there are a ton of threads currently on the changes in shipping prices but none really answer my question. Does anyone know if eBay will be updating the new price structure and secondly has anyone continued to use the older prices and ...

eBay PLUS Combined Shipping Refund Confusion

Before eBay PLUS: I would occasionally have buyers purchase multiple items prior to me being given the chance to combine shipping for them. I would then contact them to let them know that I could send those items in the same box for a single shipping...

Resolved! Volume Discounts

Hello, I am now able to offer volume discounts on my listings, noticed this feature this morning (25/11). Spent quite a bit of time trying to get an eBay rep to send me or point me to where I can get any further information on the T&C's. My head hurt...

QLD,NSW Bushfires delaying mail

I have noticed there has been a delay in getting mail if it has to go through NSW,QLD, i cummunicate and let my buyers know the situation as atm im in QLD and delivering to NSW and Vic in particular , my items are arriving couple days over the averag...

Resolved! Problem with sending an offer to a buyer

I'm trying to dsend an offer to someone who is watching my item, but the site will not let me proceed.I get the "Amount must be at least 5% less than your Buy It Now price" warning, even though the price I have entered is much lower than 5% off.Any t...

Resolved! I've had 3 offers and didn't know

Just noticed that my item has had 3 offers. Apparently, I automatically declined them. How did I do this? (I didn't know I had any offers).

User avatar by • Community Member
  • 291 Views
  • 2 replies
  • 0 Helpful

Selling to buyers with zero feedback...

Just a question...is there a way to stop buyers with -zero feedback or buyers who just joined the day they bid on my item- actually bidding on my items? Ive had so many non paying buyers in the last few months and they were new members and had no fee...

User avatar by • Community Member
  • 6438 Views
  • 14 replies
  • 0 Helpful

Paid extra for my item to be advertised

I have a listing to sell for $400. I decided to pay $40 for Ebay to promote/advertise my listing. How do I know it is being promoted or advertised?

User avatar by • Community Member
  • 400 Views
  • 6 replies
  • 0 Helpful

Gallery Picture Issue

The past couple of days I have been having trouble with listings not showing the gallery picture. The picture is there in the listing, works fine. But when viewed in my store I just get a little camera icon, and when viewed on my active sale page I g...

Anyone tried Sendle yet?

I just tried to use Sendle for the first time. I had two packages to send to my customer however there was no option for multiple packages? Are you supposed to just print one label, then go back into the 'print postage label' section and do the secon...

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