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Help needed for difficult US buyer

Hi, l recently sold a bag to the US item number 322585591428 buyer received bag and is claiming it needs professional cleaning and requested a refund of $80. Which l agreed to and refunded yesterday this morning I have received a nasty message claimi...

Any options after ebay has ruled for the buyer in dispute?

Hi, Looking for some advice on my options here. And probably venting a little here. A buyer purchased an item that was repaired by the manufacturer, they gave me another 2 years warranty on top of this. I sold the item on ebay and i said it was under...

User avatar by • Community Member
  • 378 Views
  • 4 replies
  • 0 Helpful

Resolved! Changing paypal email address

I will soon be changing Internet Service Provider and in the process will be changing my email address. I have concerns as to how this will affect payments for sales which are paid by paypal. Has anyone done this and how did you manage the transition...

User avatar by • Community Member
  • 4905 Views
  • 21 replies
  • 0 Helpful

Is this new?

Just looking through some Ebay searches and I see there many listings which have the first few lines of the product info directly below the title. When did this happen and how do I do this?

Please close this case

Hi,Can you please help close this case as the buyer already received the item (tracking no. 60117441116091). I had asked the buyer close the case when he received the item but didn't get a answer. Thanks,S Lou

User avatar by • Community Member
  • 486 Views
  • 2 replies
  • 1 Helpful

Added postage insurance.

Does anyone add extra insurance onto their items? I've had 2 satchels go missing in the last 3 months (which is really unusual). They literally dropped off the face of the earth.Both were worth around $70-$80 and the most that Aus Post will reimburse...

Sent invoice including postage but buyer picked up

I sent an invoice to a buyer quoting postage of $8, but the buyer has just called in, paid the purchase price and taken the record. As it stands, eBay will charge me a commission on the postage (which wasn't paid). How can I change the situation so t...

Buyer recv toy on 4/7/17 (tracking) , but did not contact me until today 17/7/17 to adv faulty toy

Hi all, please assist... Buyer sent me a msg (no dispute case nor feedback yet) " Hi there I purchase this item. It dose not work at all. The bullets go In but nothing shoots out. Please refund my money+ postage ASAP. P.s I have tried to ring your mo...

return postage label

Is there a way to print a return postage label (self addressed). I accidently sent the wrong item to a customer, and she has offered to return it if I include a return postage label when I send out the replacement. I normally print labels via Ebay

Fast & free?

Why are my ads telling customers I send items fast & free?? Giving very improbable arrival times from my location. Free yes, but I never said fast...

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