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Why can a buyer open a not received item dispute after they have left positive feedback ?

I have a buyer who left positive feedback - 'excellent quality and fast delivery' and now a week later they have opened a did not receive item dispute. I wonder how this can even be possible in the system. But once again funds are frozen and I can't ...

Resolved! Hi - What are insertion fee promotions?

Hi I noticed Ebay has charged me in excess of $10 for insertion fee promotions? Does the insertion fee promotion have anything to do with free listing of items. I relisting 3-4 items several times. I thought this was free. Please advise. Thanks. JK_1...

User avatar by • Community Member
  • 1569 Views
  • 6 replies
  • 0 Helpful

Responding to a return request

I've recieved a message from eBay "BUYER let us know that they want to return item Toyota Corona Tail Lights (pair) 1979 - 1983 sixth gen XT130 Sedan for a refund." But when i click on the "See request details" I get an error message"We couldn't proc...

User avatar by • Community Member
  • 683 Views
  • 5 replies
  • 0 Helpful

Stipulating countries to sell to

Hi guys, just wondering how you stipulate which countries you want to sell to?In the past I used to be able to.I don't have a desktop computer any more and use my android phone instead.When I list there is an option for worldwide shipping but you can...

User avatar by • Community Member
  • 536 Views
  • 8 replies
  • 0 Helpful

Stores number of listings

Hi I have a basic store and I have over 400 items listed and I am a little concerned that I am close to the maximumn listings quantity allowed. I have searched but cannot find where it states the number of listings each store package type can have. C...

User avatar by • Community Member
  • 448 Views
  • 6 replies
  • 0 Helpful

Item not received dispute

Hi guys, just wondering where I stand with this.I posted an item to a buyer in Canada on April 26. He has today lodged an item not received dispute and asked for a refund. The item was $199 Australian plus postage.Postage to Canada is very expensive ...

User avatar by • Community Member
  • 1154 Views
  • 26 replies
  • 0 Helpful

Advice needed about unhappy suspect buyer

Hi - I sold a pair of water shoes which as far as I was aware were in excellent condition however the customer has messaged me saying they were "useless" and "What s your about explanation about that? Did u know about that ? I am looking hear from u....

User avatar by • Community Member
  • 663 Views
  • 5 replies
  • 0 Helpful

Discrepancies on sales totals

On another ID, I have noticed discrepancies between my sales totals and what ebay thinks they are. For example, in march I sold 11 items for a total of $137.50. however, on the pie graph that appears on the Account/view invoice page, the sales total ...

User avatar by • Community Member
  • 494 Views
  • 7 replies
  • 0 Helpful
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