More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
buyer paid for item and then had money refunded without any contact to why
buyer paid for item and then had money refunded without any contact to why this has happened have sent messages to her but no reply how do i get my fees back
my video is not ebay compliant
Hi Guys and Gals, Well if anyone out there knows how to list a youtube video on a listing which will pass active content test as I keep getting mine showing as unexceptable. I contacted Ebay and they came back with just put the link up instead. I don...
'Active content' 2 cross checking tool differences
Hi everyone, just been a mix up with the 2 different cross checking tools with regards to 'Active Content' that's coming to an end June 2017. When a seller is listing something, there is / was a small check button as shown here... BUT that listing ch...
Cancel a bid
Hi. I've been contacted by a buyer and requested to cancel their bid. How do I do this?thank you
positive feedback / low star
I now have three glowing positive feedbacks, with low star ratings for "item as described". One even says "perfect condition, a credit to Ebay!!!".. then gives me low stars and a defect. So now, three defects this month that dont seem to belong, and ...
Refunds less postage amounts
All our listings are free psot excepting international where we charge an extra $22 usually. Its rare we get returns from international buyers but when we do our policy is to refund the item price only and not the postage charged. But the ebay return...
Freebees
First time in over six months that I received the 150 freebees and my Ebay is slow again, had no electricity all day yesterday not complaining the house was not flooded)and exta busy with a business I have. Ebay sped up a bit with Adblock applied, bu...
Why is a O/Seas seller with massive Negative feedback on a product which is Fake/false.
I am currently selling a genuine flash drive from Australia. i notice a company in China is offering a so called 128gb up to 2 TB stick at a very cheap price. when i look at feed back there are hundreds of negative feedback on this account .False mis...
Resolved! Rip off rules
I have just been advised. That i have to wait 21days to get paid fot a boat i sold. I have been with eBay for five years and paypal. My money has been placed on hold because i haven't sold anything for twelve months so im classed as s new seller. So ...
Resolved! Someone left me negative feedback for an item I didn't send them...
I'm pretty sure there is nothing I can do to resolve this but I figured there is no harm in asking... I sold an item and about a month later after no contact I got negative feedback with the buyer claiming they never got the item.It was a cheap item ...
slow Ebay
Thanks to all those who gave suggestions to fix my slow Ebay. Just to to let you know that using Adblock worked and I am ready using Chrome and have for a while.
Lay-by / Split Payments
I sell high value hand knotted Moroccan rugs, many of which are currently beyond the financial means of most people. I would like to be able to offer potential customers the opportunity to lay-by and pay off over a period of 3 months, with a 30% depo...
Ebay - you are going to give me a heart attack
Was looking at some my listings today and noticed that on the drop down variation menu - it has changed the symbol for inches (") into gobbledygook. I've attached an example. The variation should say 18" (45 x 45cm). Can anyone tell me if my listings...
Resolved! Best way to ensure I get final value of postage fees charged refunded
I have had a buiyer over night make 2 separate purchases (both purchases contained a few differnt items) has checked out and paid for both lots of items and the postage that apeared on the automatic invoice that wouldof generated......then sent a mes...
IS EBAY'S "UPCOMING CHANGES TO ACTIVE CONTENT " A JOKE? SERIOUSLY
From eBay: "Remove active content today and you’ll enjoy the following benefits:faster load times""we’ll limit the use of active content in all new listings across all devices" How about eBay itself limit it's own use??? or at the VERY LEAST provide ...
