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Forum Posts
Resolved! problem relising an item
trying to relist an item keep getting this message The UPC field is missing. Please add UPC to the listing and try again. If you're using a mobile app, make sure you have version 5.1 or higher. i'm on a desktop, preview of listing works ok just not a...
Changes to Click and Collect
In the Seller Release Update 2016. Ebay are changing the eligibility for Click and Collect. You’ll no longer need to offer free postage. Sellers who offer charged postage will be eligible. When the eligibility criteria is updated (over the next few m...
Ebay gave full refund to buyer and didn't charge me
The short story:Ebay decided to award a refund to one of my buyers, and notified me that i wouldn't have to pay it The long story:--Buyer requests a refund--I reply, saying I will refund upon return. Would they like to purchase their own satchel and ...
Would this qualify as feedback extrotion?
A buyer contacted me with this message today. Just to let you know that the valve seperated from the balloon and I had to duct tape it back on. Which didn't work.Before I leave negative feedback, would you like to respond? It has been 58 days since t...
Resolved! How to pack
I have recently posted a small item of jewellery in a padded bag.It arrived safely as a letter Postage was $2.I don't sell much jewellery so can someone more experienced tell me the best way to package and post at the same cost so that the item is no...
My problem is in the sale number: 131765648713 - Case ID: 5112684856
Hello staff eBay,I have already written several times to you and still not resolve the problem and this is still lengthening with a lot of days.My problem is in the sale numberCase ID: 5112684856Request reason: Request for returnThe Seller opened a C...
I have had 84 listings ended without re-listing as the UPC field is missing.....what is this?
Over the past couple of days, I have had 84 listings not renewed as the UPC field is missing. I have previously re-listed all my items when they were not renewed and included an MPN field. Most of my items are not new, but collectables. No-where on m...
Resolved! My ebay cccount won't let me open an unpaid item dispute.
Hi, I have an unpaid item. my settings were supposedly automatic. I checked my resoultion account and it is empty and asking me to start a case, when I enter the item number it asks for another number, even though I copied and pasted it so it can't b...
Resolved! I need to sent separately and they paid combined.
I sent two invoices and the buyer paid with one payment so when I go to print the postage label it will only show a combined. So how do I separate them so that I can send as two parcels please,(combined they are too heavy). I tried Live Chat but was ...
Checkout system problems
To sellers; When I try to purchase using 'buy it now' it goes straight to ebay's new checkout system. Now, I don't have a pp account and have no intention of opening one, so I use the credit card option. Everytime, it rejects my credit card. 'We can'...
I'm not able to complete my listing even from a saved draft.
For some reason i'm not able to complete my listing.and when i go back to a saved draft the detail box is blank instead of being saved. I think it might have to do with java. I am using firefox with noscript installed and java is not installed on my ...
Resolved! How many drafts can I save? I have seen many varying answers. At present I have 20 drafts saved. Wha
How many drafts can I save? I have seen many varying answers. At present I have 20 drafts saved. What is the limit? I would like to save drafts of the 40 I list each month so I can list them on the first of the month.
Resolved! Perfume--offer from buyer with no feedback
Two days ago I listed a bottle of unopened vintage perfume for $299 (with Best Offer) including registered postage. (On one of my selling accounts, not this one.) Today I've had a message from a buyer in the USA, no feedback, account started 2 days a...
Ebay Gives Incompetent Buyer Full Refund Including Postage
I sold a working bare motherboard to a buyer with only one previous Ebay purchase at the time. About a week after delivery he said it wasn't booting and claimed a full Ebay refund of purchase price and postage.The buyer returned the motherboard, and ...
How to upload video?
Guys what's the best format for a video that I will put in my description? Also I was recommended to use Vimeo Video Hosting for my eBay videos but eBay customer service rep just told me Vimeo is not allowed... is this true? What's the best one to us...
