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Buyer says item is not as described

Hi there,I recently sold an antique bed that was listed on eBay however was sold privately to the buyer as she did not want to wait until end of auction to purchase. She is now complaning that the bed was not as described and that I lied to her, even...

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  • 3 replies
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Advice needed about feedback response

Hi, I recceived a neutral feedback under a different eBay ID. They left no remarks except "Ok". I spoke to eBay about how to best handle this i.e. whether to contact the buyer and ask why and eBay were definite I should contact the buyer. So I emaile...

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I sold shoes with size on them....seller is saying th

Should I have to refund postage for and item bought online that was described totally accurately......????? Where elso can you order online, return and expect to get your postage refunded...........?????

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Honestly Ebay.....sheesh

All of my items are handmade.When I make a new listing, I click the "Handmade" option at the top of the item specs.Today I was looking at my listings on a different browser and noticed that the ones that I had marked as "Handmade" were not showing up...

Misery Loves Company...

I'm actually pretty annoyed at the moment, and kind of venting before I contact my customer about this issue so that I don't taint my communication with how annoyed I am (the issue is 100% not the fault of the customer, and I will be relying on their...

dark cloud

Postage questions

I sell plants and before packaging I don't exactly know how much they weigh.So far I used the ebay feature for Australia post.I find that the value of what I send is poor compared to the postage. And sometimes the ebay feature does not work out well ...

Our Products

Earlier in the year I was selling products showing Harley-Davidson’s trade marks. The products were not genuine Harley-Davidson merchandise, and I was not authorised by Harley-Davidson to sell the products or use the trade marks. I sincerely apologis...

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How do I search for a percentage (%) in listings ?

Was not sure whether to put this in Buying or Selling, but there seem to be more Ebay gurus here. I would like to search within a particular category for a percentage when it is used in the heading or the body of the listing, (e.g. 75%). No matter ho...

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Resolved! Can you stop certain types of buyers from bidding on/buying items?

FOREIGN BIDDERS: Even though my listings clearly state NO INTERNATIONAL SHIPPING occasionally I get foreign customers buying or bidding on them. Once from Indonesia, once from Germany and now this is the second time from France. There were 6 people w...

Resolved! Selling linit

As a new seller I have this selling limit.I have got only one store. My products have a relatively high postage and it would be better sending several together.The problem is if I am not allowed to increase my lisitings there is no choice, hence peop...

Auction bidding

When you have put an item up to sell on auction, how can you see the bids when it gets close to the end?

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