More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Ebay stars.
Does it even out? Say if i got a 4 star on postage and then everyone keeps giving me 5 stars.Will it go back to 5 star?And in your experience how many feedback with 5 star would it take to get that 5 star back> Thanks.
Glitch after glitch today
Seriously, I am sick of the amount of glitches I have had to put up with the last few days.Today I think I'm going to chuck something through a window.Keep getting Server 500 errors and can't change some of my variation listings as it keeps showing a...
International registered letters
Can I send clothes as international registered LETTER? (yes, it fits within the measurements). Can I send an international registered letter in my OWN envelope? (only refers to PO envelopes on the website, but doesnt specifically say you cant use you...
accepting a return item
On Mar 18, a buyer emailed us, not happy with purchase. we asked him to return item in good shape, we would do a refund. Today got email from ebay about this, when we click on the accept return, it said we have to pay return postage - we didn't agree...
Photos With Camera Or Scans Which Are Best
Hi All Thank You for taking the time to read this message. I am looking for some advise.99.9% of the items I sell are Trading Cards. I Scan my cards as it is easier but yesterday I had someone ask is I could send him/her better Pictures. I do my scan...
Resolved! UPC
when trying to bulk relist, I get an enter UPC no. , usually on items of new clothing. I cannot see where to input this in the bulk relist tool... I have tried actions edit item specifics but cannot find it. anyone? all I have been typing is N/A but ...
Why am I only able to list an item as a classified?
I am trying to post a cabin in Home and Garden->Real Estate and the only format it gives me is a classified ($50!!). I don't want to use this selling format.
SMP users....
Is anyone else having posted orders "re-appearing" in the "Awaiting postage" list days after being sent?It seems the tracking number is disappearing somehow and ebay now think it is not posted.Had it happen twice now. Both with a express satchels.
Returns
I advertised 2 nail guns on ebay - both were tested and working before listing. Listing was clearly " RETURNS NOT ACCEPTED" Purchaser now states the items are not working and wants a refund of both purchase price and postage. I must say I find it ext...
selling......accurate description - Paypal says I must refund postage also..
Sold a pair of shoes as size 13 - buyer says they don't fit and must be another country size......Description totally accurate that they were size 13 and they still are size 13 - pictures show this as well.Paypal ruling that if buyer returns item I m...
Buyer says item is not as described
Hi there,I recently sold an antique bed that was listed on eBay however was sold privately to the buyer as she did not want to wait until end of auction to purchase. She is now complaning that the bed was not as described and that I lied to her, even...
Advice needed about feedback response
Hi, I recceived a neutral feedback under a different eBay ID. They left no remarks except "Ok". I spoke to eBay about how to best handle this i.e. whether to contact the buyer and ask why and eBay were definite I should contact the buyer. So I emaile...
I sold shoes with size on them....seller is saying th
Should I have to refund postage for and item bought online that was described totally accurately......????? Where elso can you order online, return and expect to get your postage refunded...........?????
Honestly Ebay.....sheesh
All of my items are handmade.When I make a new listing, I click the "Handmade" option at the top of the item specs.Today I was looking at my listings on a different browser and noticed that the ones that I had marked as "Handmade" were not showing up...
Misery Loves Company...
I'm actually pretty annoyed at the moment, and kind of venting before I contact my customer about this issue so that I don't taint my communication with how annoyed I am (the issue is 100% not the fault of the customer, and I will be relying on their...
