Selling

where do you find quote delivery times

Where do I check the delivery time estimates used for sold items?..I thought that used to be on sales order but cant find it. I want to check if my late items ratings are using the "delivered' date as buyer pick up or awaiting collection dates to com...

Resolved! Potential buyer wants alternative postage method

I have received a question from a potential buyer who is asking if I will send item using a cheaper alternative method from the pre-paid envelope with tracking I have advertised. The item is likely to sell for around $100. Should I stick with the tra...

Relisting fee $3.50?

Can anyone clarify what seems to me to be an anomaly in my recent listing/insertion fees. Ok, I am not a store owner and I list my items as Buy It Now.Just recently (in last 4-5 days) when I have gone to relist, I notice I am being told I will be cha...

Browser targeted paypal discount

Earlier I noticed Paypal is offering 10% off items bought up to $100 so I thought I would take advantage of this and get some packaging so off to Ausposts eBay store. Sadly the store is unusable in Google chrome so I opened Firefox and it is fine in ...

Does anybody has problems replying to a buyer?

Hi guys, I really do not understand who is responsible from ebay side for what their developers doing and when. It seems to be normal for them to start rolout some changes during business hours that affects how ebay works. It is not the first time wh...

New dashboard : late shipment defect

Why have they removed some of them (the greyed out dot ones)?

Resolved! Postage Calculator and Print Label Not working

Hey all, The postage calculator is not working.No total charge so I can't press the create label button.Have tried 2 different browsers. Anyone else having problems ?

Any idea what this means...?

In my shop I have no products that use water, but I got the following helpful message from Ebay today: --------------We wanted to reach out to you because we noticed you recently listed or sold a product on eBay that is regulated by a legal scheme es...

Resolved! Adding another variation to those already on the listing.

Hi, this is John. I had 2 replies on the Answer Centre,and although helpful,I still don't know how to add another variation to the existing ones on the same listing, I have a listing that has 7 variations of color. I wish to add another color variati...

New dashboard preview

Just checked the new look preview of the dashboard. I see that my ontime shipping is borderline, even though it would be a rare thing items are not posted the same day. This would suggest that prepaid labels with tracking auto uploaded during process...

Return Request

Just Received our first return request on another selling. I think I have done everything right but I am not sure... Buyer says Item not as discribed. He/She did give a reason but I cannot remember it exactly. Something about dent being a lot larger ...

Why do I have to use a preferred payment option to list something for sale?

I rarely sell on EBay and do not wish to go through PayPal and obviously do not have a merchant account. Without accepting one of these payment methods I cannot list my item for sale. Has EBay become a site just for businesses and large volume seller...

How to view all ebay id's for a particular buyer?

could anyone tell me if it is possible to find information on a buyers id whom I believe has several accounts, I just need to confirm whether the address and email information is one and the same I sold a small item back in September and as it was no...

Buyer Cranky over Postage Fine

We got an angry message from a buyer today who had been charged a fine for underpaid postage on an item they claimed they had bought from us. She even sent a pic of the envelope with the AP fine sticker on it. She wanted us to pay the $2.20 fine she ...

Can't use listing tools

Hi there, So this is my problem.When i first registered for ebay (over 2 years ago)it was through the irish ebay store.I have since moved to Australia but have kept the same username,paypal account ,etc. I am new to the selling side of things and my ...

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