More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Neutral and Negative feedback popup
How long has this pop up been there?! If eBay can create this pop up when leaving neutral or negative feedback . . . Couldn't they prevent the feedback from being left until it's provide a buyer has made contact with a seller?!/! Shouldn't they REMIN...
Are these still valid?
eBay Community ValuesWe believe people are basically good.We believe everyone has something to contribute.We believe that an honest, open environment brings out the best in people.We recognise and respect everyone as an individual.We encourage you to...
Unpaid buyer strikes message?
When a buyer who has too many unpaid buyer strikes, tries to purchase (buy it now) an item that they are banned from purchasing, what message, if any, do they see?? Ive had one buyer try 8 times over the past two weeks to buy an item off me. Slow, or...
Help to remove "Iten Specifice. Seller Notes " box from listing
My listings now contain a "Item Specifics Seller Notes" box which has info about the first item I listed on the day and that text now appears in all my listings and is totally irrelevant.It DOES NOT appear in the edit or revise pages, only in the act...
Can anyone tell me what is happening with the free listings now.
I use to get offered free listings and now nothing. Does anyone know what is happening with the free listings?
How to reply to neg feedback. item still in transit and says I have been rude which is not true
This buyer has been sending me messages every couple of days saying their item is still not there with a not very nice attitude, I understand their concern as I would be worried too but as I have told them I posted it the day they paid and to get in ...
Resolved! Feedback System Failure
About once per month we received an email from ebay reminding us to leave feedback for some items we have sent out.As a part of our packing process we leave feedback for buyers when we pack & send their item. So if they don't pay they get no FB from ...
Resolved! Changes to front page, no links ???
Has anyone else had thier front page changed. I seem to have a new design and have lost most of my links including to the forums. I had to access this from the site map. All of my accounts seem to be on this new system. I hope its just a temporary gl...
DSR rating- Item not received
I recently had a buyer who did not receive item (after 1 week from me posting the next business day) Without going into the intricacies his first point of contact was to open an 'Item Not Received' caseI've managed to resolve the issue to his satisfa...
Could it be Retaliation for FOS Case Raised
A short while back we opened an FOS case against PayPal for 21-day withholding of our funds.They instantly released the funds after that. We have two auction IDs selling the same kind of items. We make use of the 40x free listings each month for this...
The dumbest message I have had by far!!!!
I just had a message from a buyer asking if I would replace a pair of boots he purchased over 8 months ago because they are falling apart. Seriously......I wish my shoes would last 8 months.What's the dumbest message or question anyone has been asked...
Suspicous buyer from US
I've just had a buyer from the US which I think is suspicious. They have bought several high priced collector cards from me which were exclusive to Australia, they have zero feedback and the paypal payment is from an unregistered account. I've sold f...
Is this a new thing ?
Is this a new thing for eBay? Never seen this type of thing listed in this category before. Possibly just a UK thing.251808727071
Negative feedback received because buyer did not read description properly
Hi all, Long time ebayer, first time poster. I have never had any issues with ebay or buyers. Have always been helpful to my buyers and my listings are as accurate as possible. One buyer purchased a helicopter kit. In the description it clearly state...
Seller's Aussie Day Whinge
Happy OZ day. I've decided that most of my buyers must have been on the turps today because due to messages I've received, this is the quote of the day in our house: Eg I want to return my item because I've changed my mind, but I want you, the seller...
