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Seller Centre has answers you can trust for all your selling questions.

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Seller restriction - help

Hi guysI've had my account restricted and can't sell items because I was told that I was associated to my sister's restricted accounts as our contact/account/ financial info are similar.Now obviously they're similar because we have the same last name...

New seller looking for advice re: shipping worldwide & excluded locations. Which ones?

Probably a stupid question but bear with me please! I haven't sold on ebay in a good few years. I used to sell quite a lot mid-late '00's then deactivated my account. I'll be selling the same stuff as before, simply clearing out the huge backlog of c...

Free Listings and Final Value Fee Discount

I found these for stores 15% discount on Final Value Fees for Items over $100 http://sellercentre.ebay.com.au/promo/2281 starts 08.01.15 for non-stores 150 Free Listings http://sellercentre.ebay.com.au/promo/2282 starts 15.01.15

Resolved! eBay removed neg feedback YES! Can buyer re-do it?

Hi guys and gals, I had a rare "win" situation where a negative feedback was actually removed! Yes! I want to find out if the buyer has the opportinity to do the feedback again as it hows as "no feedback received yet" in the items sale column? Anybod...

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why cant i get my 100 free listings

Just got email saying i have 100 free listing when i accept the offer. When i go to accpet the offer it tells me it is by invations only, Then why did i get the email. please help

Refund for item not as described

I am wondering if someone can clarify something for me. I recently sold an item that I mistakenly described as complete but had a couple of pieces missing. I have offered the buyer the following options:(1) post back to me and I will give full refund...

Removing unpaid item strike.

Hi. A buyer commited to buy an item and didn't pay. I opened a case and, after plenty of time and warnings, she didn't pay so I closed the case as an unpaid item then I relisted. The same buyer contacted me and asked me to lift restrictions so she co...

Assessed postage 10% discount?

Does anyone know if this offer has been extended? The banner is still there, but does not show a date, and when you click it the page you are directed to does not mention the discount offer. It would be good to know so I can get my book-keeping hummi...

Shipping problem

Hi community, Hoping you fine and wise people can help? I just sold an item in the last 12 hours to someone and unfortunately their address is a PO Box, this has happened previously and on contacting the buyers have usually managed to get a residenti...

Paypal now automatic (LOL)

Just got the attached from a buyer, it appears now that Paypal is making payments without buyers being aware.... Hello, I just sent you a message regarding postage for 2 items and how much it would be if they are sent together as one parcel.However m...

Items relisted (or listed) by themselves (not auto relist)

Hi,Has this happened to anyone? I deliberately dont checl the box to auto relist if not sold, as I only list when its free insertions.But 3 times now, my auctions have relisted anyway.I am so paranoid about it, daily I check random items (in revise i...

Can we contact a watcher?

Hi, As a seller, if I owned a real shop and people came in to "watch" or browse my products, I would be called a lousy business person with poor service if I didnt approach the potential buyer and asked them if I could help with their visit. Many wat...

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