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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Paypal security

Question : If paypal is so secure like ebay, paypal and some buyers like to think , why is it then that paypal just recently made all there registered paypal users change there paypal password due to a hacker into paypal website!!! .....................

Feedback message "Input Error"

Everytime I go to leave feedback for a buyer or seller, I constantly have this message show: SORRY WE ENCOUNTED A PROBLEM. PLEASE SEE DETAILS BELOW. Input Error We did not successfully receive all the required information from the page. Please go bac...

Are you ready? :)

eBay Australia has named this Sunday, December 7, as the busiest online shopping day in Australian history, predicting more than half a million items will be purchased on its site in just 24 hours, or six gifts every second... The company predicts a ...

Selling safeguards for newbies/new policy?

Hi Community, I am wondering what safeguards you have in place for newbies? I have just recently made a couple of sales to buyers with 0 FB and admit the first sale I was ultra careful. I took numerous photos of the item prior to packing, during pack...

Maximum Selling Question

Hi all,I'm new to selling and am getting frustrated with the fact that if I have a 'Colour' variation I cannot sell more than say 15 of each colour in the first month. Yet if I sell the one colour without any other colours/variations I can sell as ma...

Buyer Unresponsive

A buyer claims his children made a purchase from me. I was never paid and he requested a cancellation after I sent an invoice and emailed him. He appears new to eBay (5 stars) and he has not responded to the cancellation request which was sent days a...

User avatar by • Community Member
  • 1490 Views
  • 11 replies
  • 1 Helpful

Newbie to selling

Just wondering how long it took sellers to sell their first few items when starting out? (I guess its like asking how long is a piece of string!) Am selling mens / womens rings (titanium, ceramic, stainless steel, tungsten) and have been getting cons...

Money Back Guarantee and large letters

I have a case of a buyer who has bought a USED item and discovered a single pulled thread and now wants a refund. sigh. Oh and they've decided the design of the dress means it was supposed to come with a belt, even though there was no belt in the auc...

IF this was a scam...

If this item / seller is a scam..151503479687( sold nothing in a year, used to sell window tints, website doesn't exist, etc etc)and I bought this, and it never transpired, then of course I would get my money back through paypal / ebay's guarantee?Wh...

User avatar by • Community Member
  • 1003 Views
  • 21 replies
  • 0 Helpful

Higher offer after auction ended

This has to be sus.A few weeks back I had $15.00 item for auction, the auction ended with no bidders, and a couple of days later I had a buyer send a message saying they would buy it for $20.00. Knowing Ebays rules I said I would relist and they coul...

User avatar by • Community Member
  • 526 Views
  • 3 replies
  • 1 Helpful

Resolved! Another Question Re: Cancellations

Does anyone know if it's still possible to switch a UPI to a cancellation, and if it is, whether or not the buyer still has to confirm they've received a refund like most of the other cancellations on unpaid items these days? TIA

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