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Item has been sold

Hi a buyer wanted to arrange pick up then changed it to post . So I’ve posted the item and eBay isn’t changing it . I’ve told the buyer and he hasn’t reponded . It was sent a few days ago

User avatar by Not applicable
  • 176 Views
  • 2 replies
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Payouts after using eBay postage labels

Hi I'm still being classed as a new seller, but have sold 21 items and had all good feedback so far. In order to get my funds released, I was told that if I used the eBay shipping labels that it would mean that my payments would automatically be rele...

User avatar by Community Member
  • 207 Views
  • 2 replies
  • 0 Helpful

How do I remove negative feedback (Seller)?

Hi All, We have sold thousands of goods on eBay over 6+ years. Recently, we came across a malicious Buyer who left us an unjustified negative feedback (our first ever), therefore making us lose our 100% feedback (which can often be the difference bet...

How to change postage costs after purchase

My customer recently purchased some books and paid for them in full. However the customer contacted me with a request, she said she wants to pay extra for express post in order to (hopefully) get the items before Christmas. Since she has already paid...

eBay's automated defect removal - completely useless.

So.A buyer bought an item, to which, it was returned to sender about 3 weeks later. I then messaged said buyer, never got a response so, cancelled the order and sent a full refund. No worries.Ebay decides to give me a transaction defect for this for ...

eBay on phones

Why is the condition section which shows on a computer not visible on a phone. Surely all info on a listing should show. On a computer condition shows twice. Do we now have to put in the item description ?

User avatar by Community Member
  • 150 Views
  • 1 replies
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ebay not passing authenticity of the shoes which I haven't send for authentication

I just want to ask, that this situation happen to you, I'm selling a Air Jordan 4 oreo,, it was yesterday 17 of August it been bought and paid , today the 18 I will send it in the afternoon,,but before lunch time I received a message from ebay Authen...

Resolved! Payment is pending until January 2024

I just recently sold an item it was an American purchaser, i am based in australia. I received notification that it was sold and I had received payment but upon checking it said it was pending until January 2024. I've never seen this before so I am w...

User avatar by Community Member
  • 345 Views
  • 2 replies
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Micro deposits

I have received micro deposits that require verification but I can’t find where in my eBay to put the info in.

User avatar by Community Member
  • 339 Views
  • 1 replies
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How are Ebay Global Shipping allowed to cancel your order and then take ownership of the item

We're sorry to let you know that your recent purchase through the Global Shipping Program from XYZ Seller can't be completed.The item in question has been deemed restricted. This could be due to import/postage restrictions or eligibility requirements...