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Advice Re: Item damaged pre-shipping, no response from Buyer

Hi all, Just after a bit of advice/feedback on a small problem I've struck. Had two items (watches) sell on last Sunday to the same Buyer. One auction finished in the morning, one in the evening. When I got them out to pack on Sunday night found that...

User avatar by • Community Member
  • 381 Views
  • 5 replies
  • 0 Helpful

Payment? Shows a received but not in paypal.

I have sold 2 items 1 about a week ago a 1 a day ago. Both show in my ebay page that the payment was recieved however in my paypal no payment was recieved? What am I not doing right. My ebay and paypal are linked. Is there some thing else I'm suppose...

User avatar by • Community Member
  • 367 Views
  • 1 replies
  • 0 Helpful

Can we please have a defect system for buyers ???????

The continual threads about buyer feedback etc. got me thinking. If sellers are to be judged by their customers and issued with defects at will, surely its only fair that the same system should apply to buyers. If you are a slow payer should that be ...

Resolved! Need advice on postage of fragile expensive item

Could experienced sellers please give me advice on postage safety before I list (for the first time) a breakable item which will be priced at $175.00?I will pack the item well, and suggest that buyer pays for 'signature on delivery' plus' extra cover...

User avatar by • Community Member
  • 1630 Views
  • 11 replies
  • 0 Helpful

posting an item worldwide

I am having trouble posting an item for worldwide sale. I can't seem to get both the AUD and US amounts for the item and postage and put limits on the places I will post to. Please help!

Defect Removal Policy

Just saw it in an announcement for today, http://pages.ebay.com.au/help/policies/defect-removal.html for anyone that missed it and wants to have a look (nothing particularly new, though). "A defect occurs when any part of a transaction doesn't match ...

Procedure for Credit of FVF

Hi all, requesting a little help and guidance . . . . I've just had a buyer request an return and refund for an item that does not fit her, despite the detailed Size measurements I have provided. Ho hum. So I've said OK but then remembered that in or...

When is ebay removing the feedback system?

now that they have a defective defect system it will be only a matter of time dont u think? I actually run at better percentages under the new defect system, how it effects the best match in seach is a whole different story.

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