eBay is such a joke! Account being deducted for sold item fees!

[antman333]

My god eBay are a horrible company to attempt to deal with.

I’m on this managed payments system. I’ve sold two items. The fees for those items are in my account, and today I get told that $150 will be deducted from my bank account! Yet the item payments buyers have made are nowhere to be found.

The incompetency staggers belief.

So, if you sell something, you have to pay the fees within three days.

I request a call back and got the most useless person who kept saying “I’ll put you on hold, just two minutes” three times before I lost my patience and asked for the call to be escalated.

He then put me on hold again and then the call ended.

You call their contact centre in Australia s there is no way to talk to anyone. It’s just a message going over how to go thru help articles.

I called ebays office in Sydney and the option to talk to reception goes to an empty voicemail and the call is terminated.

How can a company of this size justify such poor service? I can’t get my head around how dodgy a company they are.

[katistrophik]

Yeah, not likely to get too much help here now mate, trolling a respected board member was a bad decision to make.

[antman333]

Yeah I’m done. Clearly it was a mistake to even try and come on here and warn others. Enjoy your exclusive Internet forum and your happy lives spending all day on here commenting.

[lyndal1838]

Your fees will be deducted before your money is forwarded to your bank account.

Why is that so hard to understand?

[repentatleisure1952]

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@katistrophik wrote:

Yo Tucks,

You got your very own pet troll, way to go!

Spoiler

Don't worry he is a right **bleep** LOL

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Hi kat,.. I'm big enough & ugly enough to cope with the personal attacks

The false positive he left for a non payer indicates the type of person he is.

[sew*much*fabric]

I read that the ebay fees for items sold come straight out of the money they receive for the sold items, then send you the rest.
I guess its a way to get around people not paying their ebay sellers fees.

[lyndal1838]

Exactly what was said in post #23 above.

[homeheroes]

I agree, the service has become a joke - i was live chatting and then he just hung up seems didnt like what i said sorry for asking for help

[homeheroes]

ebay has always been about the buyers that dont give a stuff about sellers - they have been finding ways the screw the sellers from day one - its only because it is a necessary evil that this company still even exists

[katistrophik]

Your feedback sais it all really............

Just read you are leaving, good job