on
14-04-2026
03:09 PM
- last edited on
14-04-2026
03:37 PM
by
kh-sireesha
I am trying to contact anyone from eBay who can tell why you charged me $16 for a post I never used. I went to the post office and paid at the counter for my post not from eBay. yet you deducted post from my payout. Please refund my money to my account. I have sent several messages regarding this matter and have received ZERO response.
14-04-2026 03:42 PM - edited 14-04-2026 03:44 PM
@rufen-1377 wrote:I am trying to contact anyone from eBay who can tell why you charged me $16 for a post I never used. I went to the post office and paid at the counter for my post not from eBay. yet you deducted post from my payout. Please refund my money to my account. I have sent several messages regarding this matter and have received ZERO response.
Well you've come to the wrong place. You won't find anyone from eBay here.
If you purchased an eBay label and didn't use it, you have 5 days in which to cancel it. If you're outside of the allowable timeframe, you won't have much luck asking for a refund though.
To contact an eBay agent, use the "Help" hyperlink which can be found at the top and/or bottom of every page, and follow the prompts.
14-04-2026 03:47 PM - edited 14-04-2026 03:49 PM
Other members have not charged you anything and nobody here is going to give you money
and eBay not going to response since they do not read the member to member forum
How do you mean you have sent messages?
To whom?
If you mean emailed eBay, pointless since it is an bot set up not read by humans
Why did you not cancel the unused label ?
If you did not cancel the label, yes, you will obviously be charged for it since eBay consider it 'used' if you don't
on 16-04-2026 02:16 AM
Contact eBay through the chat and request to chat with an agent. If you purchased an eBay postage label and didnt cancel it, you can request a refund but it will take up to 30 days. EBay told me this when I asked them to cancel a postage label. They said they have to wait for Australia post to advise the label hasn’t been used.
If you didn’t purchase an eBay label, ask why you were charged.
